Cody Johnston
My name is Cody Johnston, I am 30 years old. I currently live in South Austin with my beautiful wife and our 4 year old son.
I am currently employed at Sonic Drive-In which I have been with for 4 years now.
That team has become my family and the decision to move on is not an easy one.
I’ve learned so much from working with them and they literally watched my son grow up. However I cannot continue to work there and manage my finances at the same time. Moving up in management was an option but did not seem worth it financially.
I graduated from Cedar Creek High School in 2014 and started working retail and food service jobs to figure what makes me happy career wise. My dream is to be a comic book writer one day and will enroll in a training program for it next year. My current goal in life is to find a stable retail environment that will help me provide for my family.
I am looking for an opportunity to show a company that I have impeccable customer service and plenty of experience to help me move up into leadership positions.
Work History
Carhop
4 Years 8 Months- Delivered exceptional customer service by accurately taking and processing orders in a fast-paced environment.
- Maintained cleanliness and organization of work area, ensuring compliance with health and safety standards.
- Operated point-of-sale systems efficiently, facilitating smooth transactions for customers.
- Collaborated with team members to enhance service speed and quality during peak hours.
- Trained new staff on menu items, service protocols, and operational procedures to ensure consistency.
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Operated headset communication system to take orders quickly and accurately from customers.
Delivery Driver
4 Years 3 Months- Delivered pizzas to customers, ensuring accurate orders and timely drop-off.
- Took orders and coordinated order fulfillment for timely service.
- Delivered excellent customer service by resolving inquiries and addressing customer needs promptly.
- Managed end-of-day store closing and facility cleanup to maintain operational readiness.
Delivery Driver
1 Year 2 Months- Bag up order and deliver order in 30 minutes or less
- Answer phones and help customers with orders and other concerns
- If a delivery is not ready then it was my duty to help inside crew make orders and get them in the oven
- Catch orders coming out of the oven, dress and cut them correctly and box them up
- Close up store (wash dishes, clean surfaces, sweep and mop)
Team Sports Sales Associate
10 Months- Greet every customer that comes your way
- Assist every customer in purchasing products
- Clean and organize the team sports department
- Bring stock down from topstock or from the back in order to fill up the sales floor
- Use plan-o-grams issued by management from corporate to re-organize products on the sales floor