Focused and versatile professional with undeniable talents in customer service. Multi-tasker dedicated to customer service and engagement. Works great under pressure.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks/Smiths
01.2024 - Current
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Barista Manager
Albertsons
09.2019 - 09.2020
Enhanced customer experience by providing exceptional service and maintaining a clean, welcoming environment.
Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Provided ongoing coaching and support to team members, helping them reach their full potential while fostering a culture of continuous learning and development.
Monitored customer feedback to improve barista performance and customer service.
Custodian
Les Schwab Tires
05.2018 - 09.2018
Kept building spaces premises clean inside and outside.
Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Emptied trash cans and recycling bins to keep building clean.