Cody Kopkie
Business Management
Dothan,Al
Summary
Dedicated business professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work History
Back of House Manager
Rendezvous Bar
Juneau , AK
2021.09 - 2022.08
- Packed and unpacked shipments, reporting discrepancies and keeping precise log of receipts.
- Accepted merchandise and entered appropriate coding into company tracking system.
- Followed operational procedures and enforced product standards, quality and consistency.
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Developed unique events and special promotions to drive sales.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining Number% accuracy.
General Manager
Rainforest Farms
Juneau , AK
2016.11 - 2021.08
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.
- Prepared annual budgets with controls to prevent overages.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Introduced new methods, practices and systems to reduce turnaround time.
Education
Business Management Certificate - Business Management
University of Phoenix
Online 2015.08 - 2016.02
Skills
Strategic planning
undefinedTimeline
Back of House Manager
Rendezvous Bar
2021.09 - 2022.08
General Manager
Rainforest Farms
2016.11 - 2021.08
Business Management Certificate - Business Management
University of Phoenix
2015.08 - 2016.02
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