Summary
Overview
Work History
Education
Skills
Awards
Certification
Timeline
Generic

Cody LeDoux

Los Angeles,CA

Summary

Knowledgeable and dedicated customer service professional with extensive experience in Retail, Fast Food, and the Grocrey industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front Of Service

Target
02.2024 - 05.2024
  • Greeting and thanking customers, creating a welcoming atmosphere .
  • Answering questions and offering assistance to shoppers on the floor.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Working Checkout Lanes
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Helping at the guest service desk with returns or exchanges
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Fulfilling orders for drive-up and in-store pickup
  • Keeping the front of the store clean and tidy, including emptying trash cans and cleaning up spills.
  • Collecting and returning shopping carts from parking lot
  • Maintaining the cleanliness of restrooms

Team Crew Member

Mcdonalds
09.2021 - 12.2021
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Assisted with inventory counts and stocking of merchandise.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Contributed to team success by completing jobs quickly and accurately.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Maintained high standards of customer service during high-volume, fast-paced operations
  • Communicated clearly and positively with coworkers and management
  • Mastered point-of-service (POS) computer system for automated order taking
  • Handled currency and credit transactions quickly and accurately
  • Followed procedures for safe food preparation, assembly, and presentation
  • Built loyal clientele through friendly interactions and consistent appreciation
  • Resolved complaints promptly and professionally
  • Cross-trained and coordinated scheduling with team members to ensure seamless service
  • Took initiative to find extra tasks when scheduled duties were completed

Team Crew Member

Mcdonalds
09.2020 - 05.2021
  • Maintained high standards of customer service during high-volume, fast-paced operations

Education

High School Diploma -

Rosemont High School
Sacramento, CA
05-2021

Bachelor of Arts - Film Production

Cal State LA
Los Angeles, CA
05-2025

Skills

  • Multitasking Abilities
  • Problem-solving
  • Conflict resolution
  • Organization and time management
  • Excellent communication
  • Good Telephone Etiquette
  • Time management
  • Self-Directed
  • High-energy attitude
  • Brand representation
  • Team collaboration
  • Product promotion

Awards

  • SEVA Finalist (Video production award contest)
  • Honor Roll
  • Distinguished Scholar Award (4.0 and above)
  • Perfect Attendance Award
  • Citizenship Award

Certification

- Food Handlers Card

Timeline

Front Of Service

Target
02.2024 - 05.2024

Team Crew Member

Mcdonalds
09.2021 - 12.2021

Team Crew Member

Mcdonalds
09.2020 - 05.2021

High School Diploma -

Rosemont High School

Bachelor of Arts - Film Production

Cal State LA

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Cody LeDoux