Cody Maxwell
Los Angeles,CA
Summary
Technician with extensive experience at Synergisdic LLC, specializing in network service implementation and system availability assurance. Proficient in troubleshooting complex technical issues and providing user training, leveraging CompTIA certifications to optimize IT operations. Committed to fostering effective communication and collaboration across teams. Seeking opportunities in the IT sector within the Los Angeles area.
Overview
5
5
years of professional experience
Work History
IT Consultant
Third Channel
Boston, MA
01.2023 - Current
- Collaborated with clients to determine the best IT solutions for their businesses.
- Specializing in the sales of IT hardware, including desktops, laptops, servers, and network equipment.
- Performed competitive analysis of IT products in the marketplace.
- Provided technical advice on product features and benefits to customers.
- Researched industry trends to identify new sales opportunities.
Systems Administrator
Synergisdic LLC
Victoria, TX
09.2023 - 09.2025
- Provided technical support to end-users from client organizations with IT related issues and queries.
- Managed user accounts in AD ensuring users have appropriate access rights.
- Implemented network services such as DHCP, DNS, Active Directory and Group Policy Objects.
- Ensured high availability of all critical systems by implementing redundancy measures like clustering or load balancing technologies.
- Installed, configured, maintained and administered multiple operating systems including Windows Server 2008, 2012, 2016, Linux Ubuntu and Red Hat Enterprise.
- Troubleshot networking connectivity issues within LAN and WAN environment utilizing packet sniffers such as Wireshark or tcpdump tools.
- Participated in projects related to new infrastructure implementations or migrations from legacy platforms.
- Analyzed log files from various sources such as application logs, system logs or firewall logs to detect any suspicious activity or potential threats.
- Support onboarding and offboarding by setting up laptops, provisioning accounts, managing access, and maintaining asset inventory
Systems Analyst
Detar Healthcare System
Victoria, TX
08.2020 - 09.2023
- Developed solutions by preparing and evaluating alternative workflow options.
- Desktop Support
- End User Assistance and support
- Tested newly installed programs and applications to validate operability.
- Utilized Product Life Cycle Development processes to ensure adherence to project schedules and budgets.
- Manage and maintain asset inventory
- Coordinated installation of updated computer programs and systems.
- Troubleshot and resolved problems with programs and systems.
- Integrated and updated computer systems with latest technologies required for project development.
- Revamped existing system to improve functionality or repurpose for new requirements.
- Troubleshot program and system malfunctions to restore normal functioning.
- Trained staff and users to work with computer systems and programs.
- Assisted staff and users with computer malfunctions and program problems.
- Tested, maintained and monitored computer programs and systems.
- Used computer in analysis and solution of business problems.
- Troubleshot A/V issues during live meetings and events, including live streaming setups
Education
Associate of Applied Science - Criminal Justice
Community College of The Air Force
Montgomery, AL10.2009
Bachelor of Science - Network Engineering And Scurity
Western Governors University
Salt Lake City, UTSkills
- CompTIA Security certification valid until January 2028
- CompTIA Network certification valid until January 2028
- CompTIA A certification valid until January 2028
- CompTIA Project lifetime certification
- CIW Site Development Associate
- Self taught skills in Bash and PowerShell scripting
Timeline
Systems Administrator
Synergisdic LLC
09.2023 - 09.2025
IT Consultant
Third Channel
01.2023 - Current
Systems Analyst
Detar Healthcare System
08.2020 - 09.2023
Associate of Applied Science - Criminal Justice
Community College of The Air Force
Bachelor of Science - Network Engineering And Scurity
Western Governors University