Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cody McElroy

Indianapolis,,IN

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Project Lead

Epson America
Indianapolis, Indiana
01.2021 - 06.2024
  • Conducted regular meetings with key personnel to discuss progress and address any issues.
  • Collaborated with other departments in developing functional requirements for new systems or applications.
  • Provided support for troubleshooting during system development process.
  • Monitored costs associated with each project in order to maintain budget objectives.
  • Reviewed technical documents such as design specifications, test plans, user manuals.

Technical Team Lead

Bell Techlogix
Indianapolis, Indiana
10.2019 - 12.2020
  • Conducted research into emerging technologies as needed for projects.
  • Ensured compliance with industry standards, regulations, policies, and procedures.
  • Managed resources efficiently by allocating tasks according to skill set and availability.
  • Provided technical support for customers as required.
  • Developed and monitored key performance indicators (KPIs) to assess team effectiveness.

Repair Technician

Bell Techlogix
Indianapolis, Indiana
11.2017 - 10.2019
  • Provided technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Conducted regular maintenance checks on equipment such as printers or scanners.
  • Assisted in the installation of new hardware and software components.
  • Performed troubleshooting to diagnose and resolve technical issues.
  • Collaborated with IT team members to identify system requirements and resolve problems.
  • Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.

Education

Associate of Applied Science - Cyber Security And Information Assurance

Ivy Tech
Indianapolis

Skills

  • CompTIA A Certified
  • Hardware Configuration
  • Hardware Repair
  • Active Directory
  • Software Installation
  • Teamwork and Collaboration
  • Customer Service
  • User Support

Timeline

Project Lead

Epson America
01.2021 - 06.2024

Technical Team Lead

Bell Techlogix
10.2019 - 12.2020

Repair Technician

Bell Techlogix
11.2017 - 10.2019

Associate of Applied Science - Cyber Security And Information Assurance

Ivy Tech

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Cody McElroy