Cody Metzdorf
Portland,OR
Summary
Seasoned Shift Manager successful in keeping operations running smoothly and customers satisfied with high-quality service. Talent for proactively solving problems and keeping team members on task. Well-organized in planning schedules and workflows to accomplish objectives.
Overview
9
9
years of professional experience
Work History
Dishwasher
island inn
Monhegan, ME
05.2024 - Current
- Replenished soap dispensers with detergent when necessary.
- Performed routine maintenance tasks such as cleaning filters in the dishwashing machine.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Unloaded deliveries from vendors ensuring that all items were accounted for.
- Informed supervisors immediately if any machine malfunctions were observed during operation.
Shift Manager
Pizza Hut
Portland, OR
09.2023 - 05.2024
- Resolved conflicts between employees or customers in a professional manner.
- Monitored store operations to ensure compliance with company policies and procedures.
- Assisted in resolving escalated customer service issues in a timely manner.
- Ensured compliance with food safety regulations and quality standards.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
Food Prep Cook
McKinley Creekside Cabins
Healy, AK
05.2023 - 09.2023
- Accurately measured quantities of ingredients for specific recipes.
- Weighed out ingredients accurately for recipe mixtures.
- Adhered to health codes while preparing food items in accordance with safety guidelines.
- Ensured that all foods were stored properly and safely, at the right temperature.
- Maintained a clean kitchen environment by sweeping floors, washing dishes, utensils, and equipment.
Shift Manager
Pizza Hut
Pocatello, ID
06.2020 - 05.2023
- Prepared detailed incident reports following any incidents that occurred during shifts.
- Monitored store operations to ensure compliance with company policies and procedures.
- Taught staff upselling techniques to meet revenue targets.
- Helped employees accomplish tasks during peak periods.
- Provided coaching and guidance to team members when necessary to improve performance.
- Trained new employees on company policies, procedures, and job responsibilities.
Shift Manager
Round Table Pizza, Inc
Quincy, CA
05.2018 - 05.2019
- Monitored store operations to ensure compliance with company policies and procedures.
- Set up and adjusted machines and equipment to produce pre-determined results.
- Prepared operations data to produce comprehensive reports to management.
- Directed and coordinated production activities, encouraging employees to meet specifications.
Candy Packer
carey candies
Quincy, CA
05.2017 - 05.2019
- Stocked shelves with incoming shipments of candy products.
- Reported any discrepancies or issues with packaging materials or processes immediately to supervisor.
Pizza Maker
Pizza Hut
Tualatin, OR
06.2015 - 08.2016
- Prepared dough and sauce for pizzas according to recipes.
- Cleaned and sanitized kitchen surfaces and equipment.
- Assisted in loading and unloading food items from delivery trucks.
- Organized storage areas for unused ingredients or supplies.
- Measured ingredients accurately using measuring cups or scales.
Education
Associate of Science - Business Management
Feather River College
Quincy, CA05-2019
High School Diploma -
Newberg Senior High School
Newberg, OR06-2016
Skills
- Kitchen station support
- Supply Restocking
- Strong Work Ethic
- Stress Tolerance
- Complex Problem-Solving
- Customer service excellence
Timeline
Dishwasher
island inn
05.2024 - Current
Shift Manager
Pizza Hut
09.2023 - 05.2024
Food Prep Cook
McKinley Creekside Cabins
05.2023 - 09.2023
Shift Manager
Pizza Hut
06.2020 - 05.2023
Shift Manager
Round Table Pizza, Inc
05.2018 - 05.2019
Candy Packer
carey candies
05.2017 - 05.2019
Pizza Maker
Pizza Hut
06.2015 - 08.2016
Associate of Science - Business Management
Feather River College
High School Diploma -
Newberg Senior High School
Similar Profiles
Mariko Shianeline AntolinMariko Shianeline Antolin
Cafe Manager at The Barnacle at The Island InnCafe Manager at The Barnacle at The Island Inn
Jessica DeMascoJessica DeMasco
Cleaner/Front Desk Receptionist at Island Inn MotelCleaner/Front Desk Receptionist at Island Inn Motel
Megan StephensMegan Stephens
Resident Innkeeper at Roanoke Island InnResident Innkeeper at Roanoke Island Inn