Cody Miller
Tampa,FL
Summary
Ambitious Sales Professional polished in maintaining and utilizing exceptional Lending and Payments product knowledge and sales skills to influence targeted industry professionals. Executes brand strategy to drive consistent sales demonstrated over 6 years of experience. Proven history of establishing and maintaining exceptional communication with coworkers and clients.
Overview
7
7
years of professional experience
Work History
Outside Sales
Paysafe Group
10.2024 - Current
- Qualified leads and set up customer appointments for outside sales team.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Partnered with outside sales to identify critical accounts with growth opportunities.
- Prospected for new business through outside sales calls, solicitation, networking and cold-calling.
- Generated 15% increase in sales through dynamic marketing.
Digital Sales Consultant
FIS | Harte Hanks
12.2023 - 10.2024
- Conducted in-depth prospect analysis to uncover financial requirements; convincingly presented the advantages of fintech services, achieving a 22% spike in sales conversions and a 14% improvement in client satisfaction
- Strategically engaged 50+ prospects monthly to understand financial needs; showcased fintech client's product advantages, resulting in a 20% uptick in customer acquisition and a 15% revenue increase
- Highlighted unique product advantages to fintech clients, driving a 30% enhancement in client retention and a 15% revenue uplift within six months
- Supervised and implemented the migration to Salesforce CRM for a database containing 100K entries of existing clients, reducing customer processing time by 40% using Salesforce Sales Cloud
Strategic Accounting Executive
SmartBiz
08.2022 - 10.2023
- Developed and nurtured strong relationships with clients, resulting in a client retention rate of 95%
- Analyzed financial data and performed risk assessments on 500+ loan applications annually; Organized lending solutions to meet client requirements, resulting in a 10% reduction in non-performing loans
- Negotiated favorable loan terms, securing interest rates 15% below industry average, and redesigned repayment structures, boosting client satisfaction by 25% and reducing default rates by 10%
- Streamlined interdepartmental processes involving underwriters, legal, and compliance; enhanced loan approval speed by 25%, ensuring on-time client service and boosting customer satisfaction
Sales Development Representative
OnDeck Capital | Enova International
08.2021 - 08.2022
- Surpassed previous sales benchmarks by setting a new all-time record for SDR hand-offs, leading to a 40% surge in monthly revenue
- Strategically pinpointed and approached 100+ businesses requiring financing through data-driven analysis and personalized outreach, leading to a 40% increase in new client acquisitions and a 25% rise in monthly revenue
- Coordinated with senior account executives to refine lead qualification, boosting the number of high-quality leads by 35% and arranging 70+ strategic client meetings each month
- Optimized CRM processes by introducing automated lead tracking, resulting in a 30% reduction in manual entry time and a 15% boost in sales team productivity
Community Manager
Space | Regus
08.2019 - 08.2021
- Developed and executed comprehensive community engagement strategies, resulting in a 25% increase in community membership and engagement
- Bolstered community trust by professionally managing inquiries and feedback, which led to a 50% increase in member retention and a 20% rise in positive feedback submissions
- Assessed community feedback to pinpoint improvement opportunities, contributing to a 20% rise in product ratings and a 15% decrease in churn rate
- Unified marketing, product, and support teams to tackle community challenges, aligning initiatives with organizational goals and driving a 22% increase in customer loyalty and a 18% rise in active users
Fitness Manager
LA Fitness
08.2017 - 08.2019
- Managed a team of 12 fitness trainers by designing tailored training programs and precise scheduling; boosted overall staff performance by 40% and client engagement by 50%
- Administered fitness assessments and consultations for 250 members, providing individualized exercise and dietary advice, resulting in a 22% increase in training package sales and an additional $55,000 in club revenue
- Instituted a rigorous equipment audit protocol, identifying and addressing potential hazards promptly; achieved a 98% satisfaction rate in safety and cleanliness among gym members
- Directed daily gym operations by managing member check-ins, ensuring facility cleanliness, and enforcing safety protocols; resulting in a 15% increase in member satisfaction and reduced safety incidents by 20%
Education
MBA -
University of Maine
Skills
- Account Management
- Solution Selling
- Customer Relationship Management (CRM)
- Software as a Service (SaaS)
- Salesforce
- Sales Process
- Direct Sales
- Business Development
- Cold Calling
- Sales Operations
- Sales Management
- Enterprise Software
- Business-to-Business (B2B)
- Customer Retention
- Lead Generation
- Strategic Partnerships
- Marketing
- Sales Presentations
- Data Analysis
- Regulatory Compliance
- Outside sales
- Inside and outside sales
- Sales skills
- Sales target assessment
Timeline
Outside Sales
Paysafe Group
10.2024 - Current
Digital Sales Consultant
FIS | Harte Hanks
12.2023 - 10.2024
Strategic Accounting Executive
SmartBiz
08.2022 - 10.2023
Sales Development Representative
OnDeck Capital | Enova International
08.2021 - 08.2022
Community Manager
Space | Regus
08.2019 - 08.2021
Fitness Manager
LA Fitness
08.2017 - 08.2019
MBA -
University of Maine
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