Lindsay Keathley

At Paysafe I generated new business (SMB sector)in the direct sales department. I consistently met sales goals by converting leads into new Merchant accounts. My payment processing expertise, personality and consultative sales approach allowed me to build client rapport and close deals.

• Provided product training and support to clients, enhancing user experience.
• Implemented CRM system to track client interactions and feedback, leading to more personalized service.
• Negotiated contracts with focus on maximizing profit and ensuring client satisfaction.
• Stayed current on company offerings and industry trends.
• Set and achieved company defined sales goals.
• Managed client relationships to ensure satisfaction and retention.
• Developed and executed strategic account plans to drive client satisfaction and retention.
• Collaborated with cross-functional teams to enhance service delivery and operational efficiency.
• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
• Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

• Maintained current knowledge of evolving changes in marketplace
• Achieved or exceeded company-defined sales quotas.
• Set and achieved company defined sales goals.
• Developed strong relationships with key decision-makers to drive B2B sales growth.
• Conducted market research to identify potential business opportunities and competitive insights.
• Trained and mentored junior sales representatives on best practices and effective selling techniques.
• Led negotiations with clients, closing contracts that aligned with organizational goals and objectives.
• Mentored junior sales representatives on best practices for prospecting, closing deals, and building long-lasting client relationships.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Selected correct products based on customer needs, product specifications and applicable regulations.
• Informed customers of promotions to increase sales productivity and volume.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• Contributed to team objectives in fast-paced environment.
• Developed and maintained strong working relationships with professionals within assigned territory.
• Maintained current knowledge of evolving changes in marketplace.
• Met existing customers to review current services and expand sales opportunities.
• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
• Recorded accurate and efficient records in customer database.
• Kept detailed records of daily activities through online customer database
• Stayed current on company offerings and industry trends.
• Developed, maintained and utilized diverse client base.
• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
• Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
• Enhanced customer experience by addressing concerns promptly and providing tailored solutions based on their needs.
• Led a team of sales representatives to improve overall performance through mentoring, coaching, and regular evaluations.
• Trained new employees on customer service, money handling and organizing strategies.
• Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.

• Developed and maintained strong relationships with key business clients to drive sales growth.
• Conducted market research to identify potential leads and enhance customer outreach strategies.
• Delivered tailored presentations to stakeholders, highlighting product benefits and solutions.
• Collaborated with cross-functional teams to streamline sales processes and improve client onboarding experience.
• Stayed current on company offerings and industry trends.
• Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
• Recorded accurate and efficient records in customer database.
• Attended monthly sales meetings and quarterly sales trainings.
• Kept detailed records of daily activities through online customer database.
• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
• Maintained current knowledge of evolving changes in marketplace.
• Achieved or exceeded company-defined sales quotas.
• Developed and maintained strong working relationships with professionals within assigned territory.
• Contributed to team objectives in fast-paced environment.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• Informed customers of promotions to increase sales productivity and volume.
• Selected correct products based on customer needs, product specifications and applicable regulations.
• Set and achieved company defined sales goals.
• Consistently met or exceeded monthly performance metrics such as call volume, pipeline generation, and closed deals.
• Generated leads through cold calling, email campaigns, and social media marketing initiatives.
• Analyzed competitor offerings to identify unique selling points and remain competitive within the market.
• Collaborated with cross-functional teams to streamline processes and improve customer experience.
• Answered customers' questions regarding products, prices, and availability.
• Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.

• Conducted thorough candidate screenings, ensuring alignment with company values and culture.
• Collaborated with hiring managers to refine job descriptions and optimize recruitment strategies.
• Utilized applicant tracking systems to streamline recruitment processes and enhance efficiency.
• Provided constructive feedback to candidates throughout the interview process to help them improve their chances of success in future opportunities.
• Collaborated closely with hiring managers to understand specific position requirements and establish effective search criteria.
• Increased candidate placements by developing strong relationships with clients and understanding their unique hiring needs.
• Streamlined recruitment processes for faster candidate sourcing and reduced time-to-fill rates.
• Built a diverse talent pipeline through proactive networking, industry events, and strategic partnerships with educational institutions.
• Conducted comprehensive candidate assessments using behavioral interviewing techniques to identify the best-fit talent for each role.
• Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.