Cody Morheiser
SAN DIMAS,CA
Summary
Experienced in customer service with a strong focus on client satisfaction and effective communication. Actively studying Communications in Entertainment.
Overview
5
5
years of professional experience
Work History
Fulfillment Expert
Target
San Dimas, California
08.2021 - Current
- Managed inventory levels to optimize product availability and accuracy.
- Operated fulfillment systems to ensure efficient and accurate order processing.
- Collaborated with team members to streamline workflow and accelerate service delivery.
- Trained new staff on safety protocols and fulfillment procedures.
- Inspected merchandise for quality assurance before shipping to customers.
- Assisted in maintaining a clean and safe work environment for all employees.
- Greeted customers and provided prompt, friendly customer service.
- Provided customer service support regarding order status inquiries.
Receptionist
Center Stage Turf
San Dimas, California
08.2022 - 03.2023
- Welcomed visitors and clients, ensuring a friendly atmosphere.
- Directed incoming calls, efficiently routing inquiries to appropriate staff members.
- Scheduled and confirmed appointments for clients to ensure efficient use of time.
- Coordinated appointments and managed calendars for department heads to optimize schedules.
- Maintained front desk area, ensuring cleanliness and professionalism.
- Resolved customer inquiries and complaints, ensuring prompt and satisfactory solutions.
- Handled mail distribution and organized office supplies efficiently.
- Processed payments and updated accounts to reflect balance changes.
Education
Some College (No Degree) - Communications, Entertainment And Tourism
Cal State Fullerton
Fullerton, NE06-2028
Associate of Arts - Communications
Mt San Antonio
Walnut, CA06-2026
Skills
- Customer support
- Front desk operations
- Scheduling appointments
- Stock replenishment
- Calendar management
- Telephone communication
- Data entry
- Project Support
- Time management
- Problem resolution
- Effective communication
- Reception desk management
Timeline
Receptionist
Center Stage Turf
08.2022 - 03.2023
Fulfillment Expert
Target
08.2021 - Current
Some College (No Degree) - Communications, Entertainment And Tourism
Cal State Fullerton
Associate of Arts - Communications
Mt San Antonio