Hi, I’m
Cody Phillips
Fort Lauderdale,FL
Summary
Hardworking, with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs and drive satisfaction.
Overview
7
years of professional experience
Work History
Texas TraditionKaty, TX
Server/Manager
05.2017 - 02.2024
Job overview
- Provided exceptional service to high volume of daily customers.
- Manager / server at Texas Tradition
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Developed rapport with guests and assisted in generating repeat business
- Trained new employees on restaurant procedures
- Addressed complaints to kitchen staff and served replacement items.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Collected cash sales from employees to properly tip each server after shift.
- Resolved problems or concerns to satisfaction of involved parties.
Anthonies Market GrillSimonton, TX
Waiter
03.2023 - 07.2023
Job overview
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Informed customers about specials, upselling additional food and drink items.
- Pre- bussing Tables in anticipation of the guests next course
- Serving off trays
- Cleaned and tidied my section in preparation of service
- Garnished cocktails and mixed drinks to make them more appealing
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Circulated within a section to assess and address customer needs, effectively prioritizing tasks during peak business.
Education
Taylor High SchoolKaty, TX
High School Diploma
05.2022
University Overview
- Completed Serv Safe Course
- Completed TABC
Skills
- Reliable & Trustworthy
- Good Work Ethic
- Relationship Building
- People Skills
- Food Safety Understanding
- Liquor, Wine and Food Service
- Effective Customer Upselling
- (POS) System Operations (future, Aloha)
- Service Oriented
- Cool Under Pressure
- Guest obsessed
Timeline
Waiter
Anthonies Market Grill
03.2023 - 07.2023
Server/Manager
Texas Tradition
05.2017 - 02.2024
Taylor High School
High School Diploma
Similar Profiles
Johana MbellaJohana Mbella
Charge Licensed Practical Nurse at The Tradition Prestonwood Assisted Living.Charge Licensed Practical Nurse at The Tradition Prestonwood Assisted Living.
Richard FronzoniRichard Fronzoni
Head of Inflation Products at TraditionHead of Inflation Products at Tradition
Juana SaldanaJuana Saldana
Food Service Worker at Tradition Senior LivingFood Service Worker at Tradition Senior Living
Will PowersWill Powers
Account Executive at iMedXAccount Executive at iMedX
Tommy AchielTommy Achiel
Medical Marijuana Cultivator at RapidLeaf / Self EmployedMedical Marijuana Cultivator at RapidLeaf / Self Employed