Cody Pottkotter
Tyler,TX
Summary
6+ years at Tesla- experience in the Sr. Service Advisor, Mobile Service Technician, Part Advising, and Service Technician roles. TESLA, Disney, Universal, Lyft, and 10 years the Film industry all taught me 1 thing - MAKE IT WORK, not every scenario is ideal, but YOU can make it work.
Overview
19
19
years of professional experience
Work History
Sr. Service Advisor
Tesla
Tyler, TX
12.2018 - Current
Hardware Diagnostics, Mechanical Systems, Remote Diagnostics, Technical Documentation, Communication, Software Troubleshooting, Technical Manuals
Talent Partner
Callidus Agency
12.2010 - 11.2020
Film, Commercial, Print, Precision Driver, Animated Voice Over (Dub)
Executive Ambassador
Lyft
Dallas, TX
01.2014 - 12.2018
Gathering and Presenting Competitive Intel, Mentoring new applicants, Recruiting new drivers, Vehicle Inspections, Teaching new drivers how to be successful, Software Consultation.
Operations Manager
Spirit Halloween
Tyler , TX
08.2006 - 10.2015
Seasonal Store Operations, Inventory Control, Supervision, Scheduling, Store Construction/Demolition, Facilities Maintenance
Park Operations
Walt Disney World
Orlando, FL
02.2007 - 11.2010
Operating Systems, Customer Retention, Customer Experience, Operations, Customer-focused Service, First responder, Customer Service Training
Education
Leadership Training - Tesla Foundations
Tesla
01.2024 - 03.2024
Certificate - AI Prompt Engineering
Chegg
05-2024
Bachelor of Science - Communication
University of Texas At Tyler
Tyler, TX12-2006
Intern - Guest Services
Disney University
2007
Skills
- Basic Electrical
- Electrical II
- Penthouse Certified
- Contactor Certified
- Infotainment
- Remote Diagnostics
- Wiring Repair
- HV Bus
- ADAS
- Tesla Foundations (Leadership series)
Timeline
Leadership Training - Tesla Foundations
Tesla
01.2024 - 03.2024
Sr. Service Advisor
Tesla
12.2018 - Current
Executive Ambassador
Lyft
01.2014 - 12.2018
Talent Partner
Callidus Agency
12.2010 - 11.2020
Park Operations
Walt Disney World
02.2007 - 11.2010
Operations Manager
Spirit Halloween
08.2006 - 10.2015
Certificate - AI Prompt Engineering
Chegg
Bachelor of Science - Communication
University of Texas At Tyler
Intern - Guest Services
Disney University
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