Achieved significant improvements in customer experience and team morale as a Customer Support Manager/Non-Destructive Testing Technician at ThyssenKrupp Materials NA, leveraging skills in client relationship building and visual inspection techniques. Excelled in high-pressure situations as a Kokomo Police Department officer, demonstrating unparalleled empathy and effective communication. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.