Dynamic professional with a proven track record at Pelican Point Golf Club, excelling in tournament management and enhancing membership engagement. Demonstrated expertise in golf instruction and exceptional customer service skills. Achieved significant improvements in member satisfaction, showcasing a strong team player attitude and proficiency in POS systems.
Overview
3
3
years of professional experience
Work History
Assistant Golf Professional
Pelican Point Golf Club
04.2024 - Current
Oversaw players service staff and other day-to-day activities at the club.
Assisted in pro shop operations to ensure efficient inventory control, merchandising, and sales performance.
Helped coach junior golf programs to promote interest in the sport among younger generations.
Improved member satisfaction by providing exceptional customer service and addressing concerns promptly.
Assisted in running over 40 tournaments by managing marshalls, players service staff, and shop staff, as well as scoring the events.
Mentored new staff members on club policies, procedures, and best practices.
Conducted private lessons focusing on individual player development.
Golf Shop Attendant
Greystone Golf and Country Club
03.2023 - 04.2024
Assisted golf professionals with various tasks, including tournament preparation and execution.
Ensured smooth operation of the golf shop during peak times and special events.
Managed daily tee sheets, checked in customers and resolved payment discrepancies.
Collected payments for sales transactions.
Provided knowledge on golf equipment, clothing, and accessories, helping customers make informed purchasing decisions based on their specific needs.
Maintained clean, orderly and inviting golf shop and assisted with merchandising and advertising.
Administered point of sales applications and trained new team members in customer service and operations details.
Physical Therapist Technician
Moreau Physical Therapy
03.2022 - 08.2022
Promoted patient safety by monitoring equipment usage.
Increased clinic efficiency by maintaining detailed records of patient progress.
Built rapport with patients, establishing trust that facilitated open communication about their goals and concerns.
Assisted lead Physical Therapists in the development of customized treatment programs.
Promoted a culture of teamwork and accountability within the clinic.
Educated patients on injury prevention and home exercises.
Education
High School Diploma -
Doyle Highschool
Livingston, LA
05-2022
I - Media Studies
Mississippi College
Clinton, MS
04-2023
I - Business Communication
Baton Rouge Community College
Baton Rouge, LA
08-2024
Skills
Tournament management
Golf instruction
Golf cart management
Junior golf development
Scoring
Membership engagement
Handicap system management
POS systems proficiency
Tournament facilitation
Customer service
Timeline
Assistant Golf Professional
Pelican Point Golf Club
04.2024 - Current
Golf Shop Attendant
Greystone Golf and Country Club
03.2023 - 04.2024
Physical Therapist Technician
Moreau Physical Therapy
03.2022 - 08.2022
High School Diploma -
Doyle Highschool
I - Media Studies
Mississippi College
I - Business Communication
Baton Rouge Community College
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