Cody Seabolt
Berkeley Springs
Summary
Dynamic professional with extensive experience in security and customer service, notably at Eastern Regional Jail. Proven ability in crisis management and conflict resolution, ensuring safety and compliance. Skilled in report writing and team collaboration, consistently enhancing operational efficiency and delivering exceptional service. Committed to maintaining high standards in all interactions.
Overview
12
12
years of professional experience
Work History
Correction Officer lll
Eastern Regional Jail
Martinsburg
2025.01 - Current
- Supervise inmates in a jail and prison setting.
- Performed comprehensive counts of inmates throughout the facility.
- Collaborated with mental health and medical professionals to provide essential services to inmates, maintaining security and supporting inmate rehabilitation.
- Administered mechanical restraints to ensure inmate safety during transport.
- Executed inspections of exterior and interior perimeters, reinforcing facility security and identifying potential vulnerabilities.
- Escort inmates to various parts of the facility.
- Transport inmates to and from doctor/hospital appointments.
- Served meals to inmates, ensuring nutritional needs were met and promoting overall well-being.
- Write reports and maintain logs.
- Learn and stay up to date on new department policies and procedures.
Long-Term Substitute Custodian
Morgan County Schools
Berkeley Springs
2024.09 - 2025.01
- Clean food trays in cafeteria.
- Clean teacher rooms.
- Refill bathroom tissue, soap and paper towels.
- Minor maintenance repairs.
- Inventory.
Armed Security Officer
Palmetto Dunes Home Owners Association
Hilton Head Island
2023.12 - 2024.08
- Secured 20K acres, ensuring safety and protection of property and personnel.
- Enforce state and private laws.
- Certified with Glock 17, Taser, OC spray, and baton.
- Managed gate operations and dispatch communications effectively.
- Maintained armed SLED certification for SC, demonstrating commitment to professional standards.
Customer Service Representative
Geico
Falmouth
2022.06 - 2023.03
- Handled 80-100 calls daily, assisting customers with vehicle changes, policy cancellations, payments, and other requests.
- Delivered excellent customer service by resolving inquiries and providing tailored solutions.
- Managed multiple screens and programs to efficiently address customer needs and ensure high-quality service.
- Acquired and renewed insurance license to ensure compliance with regulations.
Surveillance Officer
Culpeper Probation and Parole
Culpeper
2021.10 - 2022.06
- Meet with new probationers to review and complete intake paperwork and tasks including General Conditions, Fingerprints, DNA, PREA, and release of information.
- Enter Notes, Conditions, Sentences, Charges and update Probationer information in VACORIS.
- Supervise a caseload of probationers during transfer investigations to other Probation and Parole Districts.
- Maintain training to operate the Virginia Criminal Information Network.
- Manage a work and case load with appropriate organization skills in filing and scheduling.
- Perform COMPAS assessment interviews with probationers and other investigations as assigned by Supervision.
- Comply and enforce Code of Virginia 18.2-251.4 by supervising probationer urinalyses to prevent and mitigate adulteration of urine samples.
911 Dispatcher
Fauquier County Sheriffs Office
Warrenton
2021.03 - 2021.10
- Provide real-time critical lifesaving information over the phone.
- Use on the job and CIT training to calm hysterical caller.
- Use VCIN terminal to enter/clear warrants, enter/clear stored/stolen vehicles, enter/modify/clear Protection orders, send teletypes, send hit confirmations, etc.
- Multitasking using multiple monitors in highly stressful moments to run multiple programs to provide Citizens with lifesaving information while dispatching Warrenton police department, Fauquier County Sheriffs Department and Fire/Rescue.
Corrections Officer
Coffeewood Correctional Center
Mitchells
2019.08 - 2021.03
- Provide security over adult offenders at the institution and while in transport.
- Supervise the daily activities of offenders while observing and recording their behavior and movement to ensure their safe and secure confinement.
- Interact with visitors and other staff to maintain orderly and secure operations.
- Enforcing established general and local operating procedures to encourage public safety for the Community and safety of inmates while living in dormitory style or restricted/rehabilitative housing.
- Enforcing staff and inmate compliance with the Prison Rape Elimination Act, Safety Data Sheets, Key Control, Inventory System, Documentation Procedures, and Security Operating Procedures.
Assistant Store Manager
Dominos Pizza
Culpeper
2018.12 - 2019.04
- Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Met or surpassed business targets on regular basis through strategic employee engagement and forward thinking planning.
- Assisted team members with delivering friendly, knowledgeable service to every customer by applying proactive monitoring and corrective action strategies.
Groundsman
Hilltop excavation and construction
Banco
2018.04 - 2018.12
- Removed overgrowth, hazards and debris from common pathways to improve usability.
- Diagnosed problems with equipment and performed regular maintenance to keep equipment functional and durable.
- Drill, Set up, and pour concrete for dominion tower power lines.
- Performed these job duties in the following locations: Sub Station, Forestry Areas, and Cities.
Delivery Driver
Dominos Pizza
Culpeper
2016.10 - 2018.04
- Completed on-time deliveries by choosing best and most efficient routes.
- Updated routes based on weather and road conditions in real time to decrease delivery times.
- Kept detailed records of sales, payments and completed or in progress deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Processed payments by cash and card, made change and provided receipts.
Delivery Driver Helper
Lowes Home Improvement
Culpeper
2014.03 - 2016.10
- Identified optimal routes for deliveries, considering factors like weather and road conditions.
- Resolved customer issues promptly to enhance satisfaction and service quality.
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
- Utilized listening and problem-solving skills to effectively resolve customer concerns.
- Displayed products properly at customer sites and according to company specifications and policies.
- Implemented policies and procedures across warehouse and shipping platforms.
Education
High school diploma - equivalent
Culpeper County High School
Culpeper, VA, United States2014-06
Some college - Associates in Buisness
University of Phoenix
Phoenix, AZ, United StatesSome College (No Degree) - Bible Studies
Liberty
Lynchburg, VA2026-03
Skills
- Customer service
- Conflict resolution
- Report writing
- Team collaboration
- Security protocols
- Crisis management
References
Jon Simmons, wyldlyfelaw@gmail.com, 5405225654
Job Related Training
- Crisis Intervention Training
- Correction Officer Basic Academy (Virginia)
- Correction Officer Basic Academy (West Virginia)
- Glock 19, Taser, ASP Baton, and OC Certified
- CPR Certified
Timeline
Correction Officer lll
Eastern Regional Jail
2025.01 - Current
Long-Term Substitute Custodian
Morgan County Schools
2024.09 - 2025.01
Armed Security Officer
Palmetto Dunes Home Owners Association
2023.12 - 2024.08
Customer Service Representative
Geico
2022.06 - 2023.03
Surveillance Officer
Culpeper Probation and Parole
2021.10 - 2022.06
911 Dispatcher
Fauquier County Sheriffs Office
2021.03 - 2021.10
Corrections Officer
Coffeewood Correctional Center
2019.08 - 2021.03
Assistant Store Manager
Dominos Pizza
2018.12 - 2019.04
Groundsman
Hilltop excavation and construction
2018.04 - 2018.12
Delivery Driver
Dominos Pizza
2016.10 - 2018.04
Delivery Driver Helper
Lowes Home Improvement
2014.03 - 2016.10
High school diploma - equivalent
Culpeper County High School
Some college - Associates in Buisness
University of Phoenix
Some College (No Degree) - Bible Studies
Liberty