Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff, clients, and vendors. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Demonstrates exceptional time management skills, ensuring efficient task prioritization and execution.
Demonstrates comprehensive mechanical proficiency, with a background in servicing business and personal equipment, conducting repairs on customer vehicles, and maintaining golf course machinery.
Overview
4
4
years of post-secondary education
16
16
years of professional experience
Work History
Business Owner
Phoenix Maintenance LLC
Libby, Montana
03.2023 - Current
Developed business from ground up and prepared records and operations for smooth handover to new owners.
Oversaw daily operations of the business and provided guidance.
Directed Phoenix Maintenance LLC daily operations and service scheduling.
Monitored cash flow to ensure proper budgeting of resources.
Managed operations budgeting, accounts payable, and accounts receivable and payroll.
Coordinated activities of departments regarding production, pricing, and sales, ensuring effective alignment and execution.
Negotiated contracts with vendors for supplies and services.
Established strong relationships with vendors to ensure quality products at competitive prices.
Determined pricing for products or services based on costs and competition.
Promoted business on social media platforms, enhancing brand identity and driving revenue growth.
Developed service procedures for Phoenix Maintenance LLC field operations.
Handled customer concerns and service issue resolution.
Conferred with customers to understand needs and finalize purchase orders.
Created a customer service policy to ensure customers were satisfied with products or services.
Resolved issues quickly through meticulous research and quick decision-making.
Initiated cost-cutting measures when necessary without sacrificing quality of products or services.
Established safety practices for cleaning and property maintenance work.
Investigated new technologies that could improve efficiency within the organization.
Kept up-to-date on regulatory changes affecting business operations.
Monitored equipment supplies, tools, and service vehicle readiness.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Monitored progress by establishing plans, budgets and measuring results.
Implemented initiatives and optimized workflows to enhance productivity, managing budgets and accounts while coordinating schedules.
Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
Boosted overall productivity by implementing effective initiatives and optimizing workflows., managing budgets and accounts, coordinating itinerary and scheduling appointments.
Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Emergency Medical Technician
Libby volunteer ambulance
Libby, Montana
04.2018 - Current
Responded quickly to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries.
Assessed emergency situations and prioritized medical care for patients.
Assessed patient conditions using standard EMT protocols.
Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
Provided basic life support during transport.
Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
Evaluated patients' medical status and monitored vital signs during transit.
Provided on-scene treatments such as administering oxygen therapy and splinting fractures.
Assisted in providing medical care to patients with life-threatening conditions and injuries.
Assisted paramedics during critical emergency scenes.
Remained level-headed and proactive during emergency situations.
Documented patient assessment findings in accordance with established protocols.
Documented care reports and incident information accurately.
Communicated patient details with dispatch and receiving staff.
Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.
Developed strong rapport with other medical professionals to foster quality and efficient patient care.
Transported patients to hospitals or other healthcare facilities using ambulances or other vehicles.
Operated ambulance equipment and monitored patient status.
Operated emergency vehicles with caution to keep patients, public, and first responders safe.
Ensured that ambulance was stocked properly with necessary supplies prior to responding to calls.
Cleaned ambulance interiors and restocked medical supplies.
Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
Participated in continuing education courses to maintain certification requirements.
Demonstrated dedication to providing quality care through continued training and education.
Trained new hires by offering insight into job duties and assessing shift performance.
Suctioned airways to clear obstructions and facilitate patient breathing. to clear obstructions and help patients breathe.
Utilized proper body mechanics when lifting and moving equipment or assisting patients.
Asked patients questions about over-the-counter medications, prescriptions and illicit drug activity to identify side effects or signs of overdose.
Observed and assessed incident scenes to maintain safety of first responders.
Reported any suspicious activity witnessed while on duty immediately upon return from a call.
Assessed scene upon arrival for possible hazards or dangerous situations.
Immobilized patients for transport using backboard or other spinal mobilization.
Mechanic
Cabinet View Golf club
Libby, Montana
07.2024 - 10.2026
Serviced golf course mowers, carts, and utility equipment for daily play readiness.
Diagnosed mechanical issues on club vehicles and turf machines.
Repaired brakes, engines, belts, and hydraulic systems on grounds equipment.
Maintained golf course mowers, carts, and utility vehicles for Cabinet View Golf Club.
Performed preventive maintenance on turf machinery and grounds vehicles.
Inspected engines, brakes, and hydraulics before daily turf maintenance assignments.
Diagnosed mechanical problems using hand tools and diagnostic equipment.
Repaired fuel systems, electrical issues, and worn parts on club equipment.
Replaced filters, belts, batteries, and fluids across maintenance fleet.
Recorded repair work, parts use, and service needs for Cabinet View Golf Club.
Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
Monitored shop equipment to maintain safe working condition.
Ensured safety protocols were followed while working on vehicles.
Maintained garage safety protocols to meet regulatory and company expectations.
Installed new or rebuilt engines into vehicles following manufacturer's instructions for installation procedures.
Identified additional needed repairs by conducting visual inspections of the vehicle's interior and exterior.
Kept detailed records of repairs, labor involved and parts used.
Tested components with appropriate instruments to ensure proper operation.
Supported grounds staff with safe equipment setup and breakdown.
Utilized computer diagnostic equipment to troubleshoot electrical issues in vehicles.
Business Owner
Sentell property Maintenance LLC
Libby, Montana
01.2011 - 04.2018
Managed tenant relations and resolved lease concerns for residential property portfolio.
Oversaw rent collection, delinquency follow-up, and lease administration processes.
Coordinated maintenance requests, vendor scheduling, and repair work across properties.
Conducted property inspections and documented building conditions for compliance review.
Prepared lease agreements, renewal notices, and move-in move-out paperwork.
Monitored budgets, operating expenses, and invoice approvals for property operations.
Enforced community rules, lease terms, and safety standards with tenants.
Supported owners with property reports, occupancy updates, and administrative records.
Resolved resident complaints to enhance tenant satisfaction and maintain community harmony. and expedited maintenance requests.
Organized subcontractors by scheduling their work and ensuring timely completion of tasks., vendors, and site schedules.
Managed client projects from estimate through final walkthroughs.
Reviewed blueprints and specifications for construction requirements.
Supervised jobsite safety and compliance practices.
Inspected materials, tools, and workmanship for quality standards.
Prepared bids, invoices, and project documentation for client records.
Kept clients informed about progress status updates throughout the entire process.
Ensured safety protocols were being followed at all times by employees and subcontractors on site.
Managed projects with large labor, equipment, and material budgets.
Checked plow blades for wear and damage to ensure safe operation during snow removal., hydraulics, lights, and tires before shifts.
Monitored weather reports and road conditions for route changes.
Logged shift activity to maintain accurate records and improve operational oversight., fuel use, and equipment concerns.
Ensured that all equipment was properly stored at the end of shift.
Maintained a professional attitude towards customers at all times.
Observed traffic laws while driving snowplow through congested streets or highways.
Conducted regular maintenance checks on snow plows to ensure proper operation.
Education
Emt Licence - Emergency Medical Technician
Libby Volunteer Ambulance
12.2017 - 03.2018
High School Diploma - High School
Belgrade High School
Belgrade, MT
09.1999 - 06.2003
Skills
Engine diagnostics
Brake systems
Electrical troubleshooting
Preventive maintenance
Hydraulic repair
Vehicle inspection
Parts ordering
Equipment repair
Safety compliance
Maintenance scheduling
Problem solving
Attention to detail
Clear communication
Time management
Customer service
Fleet management
Mechanical systems
Electrical motor rebuilding
Power steering repair
Troubleshooting skills
OSHA
Hand and power tools
Grease and lubricant application
Equipment adjustment
Battery services
Ignition system repair
Work order management
Fuel systems
Workplace safety
Belt and hose replacements
Small engine repair
Hydraulic pumps
Gasket and seal replacements
Electrical system rewiring
Vehicle manual interpretation
Financial reporting
Operations budgeting
Service scheduling
Military experience
Served 8 years in the military as a military police officer. Enlisted in 2003, promoted to E-5 sergeant in 2005, was a military police investigation from 2004 to 2008 when I left active duty and was discharged under honorable conditions in 2010.