Cody Smith
Walworth,WI
Summary
Highly experienced Security Officer with exceptional communication skills, adept at maintaining meticulous records of critical incidents. Strong problem-solving abilities and expertise in conflict resolution, coupled with a comprehensive understanding of law enforcement investigations. Demonstrates unwavering trustworthiness and a steadfast commitment to fostering honest interactions with supervisors, employees, and customers.
Overview
11
11
years of professional experience
Work History
Beverage Manager
The Abbey Resort
03.2022 - Current
- Designed creative cocktail recipes that became popular among guests, driving repeat business.
- Designed beverage menus.
- Selected wine, beer and alcohol products based on customer feedback and local product availability.
- Managed all day-to-day operations within budgeted guidelines.
- Established strong relationships with suppliers, securing high-quality products at competitive prices.
- Purchased beverage stock and handled all inventory needs.
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
Security Officer/Manager on Duty
The Abbey
07.2019 - Current
- As a security officer in a resort I had to ensure guest safety and assist guests with a number of requests
- Worked with local and federal law enforcement agents to apprehend suspicious individuals
- Enforced security regulations and escorted non-compliant individuals to private areas for processing
- Documented all security-related situations and submitted in-depth reports to superiors
- Triaged problems quickly and provided precise and clear information while working under minimum supervision
- Monitored premises and recorded all activity in daily officer report
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity
- Investigated alarms and disturbances to maintain safety
- Guarded restricted areas to prevent unauthorized entry
- Acted as first-responder for medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement
- Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras
- Immediately reported safety hazards for remediation response
- Circulated among patrons and customers to keep abreast of emergent security situations
- Provided security presence for large events with more than 300 attendees
Resident Security Officer
Rock Valley Community Programs
02.2021 - 04.2022
- Monitored security cameras and fire, building and alarm systems
- Documented all security-related situations and submitted in-depth reports to superiors
- Warned persons of rule infractions or violations and evicted violators from premises
- Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras
- Worked with local and federal law enforcement agents to apprehend suspicious individuals
- Acted as first-responder for medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement
- Searched individuals and baggage for devices, weapons and other prohibited items
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations
- Immediately reported safety hazards for remediation response
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity
- Supervised residents during meal distribution and intake, recreation time and work-site
Security officer
Securitas Security Services USA
10.2017 - 06.2019
- As a security officer I had keep a detailed report of my day as well as monitoring and keeping nota of everybody who was on-site
- Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage
- Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras
- Enforced security regulations and escorted non-compliant individuals to private areas for processing
- Investigated alarms and disturbances to maintain safety
- Monitored premises and recorded all activity in daily officer report
- Documented all security-related situations and submitted in-depth reports to superiors
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations
- Patrolled and secured industrial and commercial premises to prevent intrusion
- Guarded restricted areas to prevent unauthorized entry
Cashier
Speedway Gas Station
01.2014 - 03.2014
- Assisted with purchases, locating items and signing up for rewards programs
- Helped customers find specific products, answered questions and offered product advice
- Operated cash register, collected payments and provided accurate change
- Maintained high productivity by processing cash, credit, debit and voucher program payments for customers
- Scanned customer purchases and supported transactions to streamline sales
- Maximized sales potential by preparing, storing, rotating and merchandising products at
- Inspected items for damage and obtained replacements for customers
- Increased sales by suggesting specific complementary items to customers
Unloader
Wal-Mart Supercenter
09.2013 - 12.2013
- Adhered to all workplace safety standards and OSHA regulations
- Read and attached appropriate labels and tags to products and packages for identification purposes
- Assisted in navigating large loads to assigned areas
- Handled packages in safe and meticulous manner while unloading and transporting
Education
Associates - Criminal Justice
Blackhawk technical college
Janesville, WI05.2017
High School Diploma -
Beloit memorial High
Beloit, WI01.2013
Skills
- Safety
- Observant
- CCTV surveillance
- First aid and CPR certified
- Interior and exterior patrol
- Investigative skills
- Criminal law knowledge
- Report writing
- High level of integrity
- First aid certified
- Security procedures knowledge
- Reliability
- Vigilant and watchful
- Premises surveillance
- Criminal law understanding
- Patrolling
- Hospitality
- Problem resolution
- Flexible
- Friendly, positive attitude
- Critical thinking
- Collaboration
- Customer service
- Data management
- Decision-making
- Working collaboratively
- Reliable and trustworthy
- Analytical
- People skills
- Relationship building
- Purchasing strategy
- Health and safety
Timeline
Beverage Manager
The Abbey Resort
03.2022 - Current
Resident Security Officer
Rock Valley Community Programs
02.2021 - 04.2022
Security Officer/Manager on Duty
The Abbey
07.2019 - Current
Security officer
Securitas Security Services USA
10.2017 - 06.2019
Cashier
Speedway Gas Station
01.2014 - 03.2014
Unloader
Wal-Mart Supercenter
09.2013 - 12.2013
Associates - Criminal Justice
Blackhawk technical college
High School Diploma -
Beloit memorial High
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