Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Open To Work

Marc Dalessio

Ontario,CA

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Beverage ManagerRestaurant/Bar ManagerRestaurant/Bar Manager

Work Type

Full Time

Location Preference

On-Site
Location: Ontario, CA, USOntario, CA
Open to relocation: Yes

Salary Range

$45000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionPersonal development programsPaid time off

Summary

Experienced Beverage Manager at Belasco Theatre, skilled in inventory management and team recruitment, driving a 15% increase in customer satisfaction through innovative menu development and exceptional customer service. Adept at enforcing health and safety standards while fostering teamwork and elevating operational efficiency.

Overview

7
7
years of professional experience

Work History

Beverage Manager

Belasco Theatre
06.2023 - 11.2025
  • Oversaw beverage inventory management and enforced compliance with health regulations.
  • Facilitated training sessions on beverage preparation and customer service excellence.
  • Designed and curated seasonal beverage menus to elevate customer experience.
  • Managed daily operations of bar area to ensure optimal efficiency and cleanliness.
  • Established partnerships with suppliers to ensure sourcing of high-quality cocktail ingredients.
  • Designed and executed training programs to enhance team performance and productivity.
  • Evaluated sales data to optimize product offerings and enhance customer satisfaction.
  • Crafted innovative cocktail recipes that enhanced guest satisfaction and fostered repeat patronage.
  • Crafted innovative beverage menus to enhance customer experience.
  • Oversaw daily and nightly shift safety and sanitation protocols for bar areas and entire restaurant.
  • Oversaw daily operations while adhering to budgetary constraints.
  • Addressed customer complaints regarding food and beverage quality and service standards.
  • Ensured adherence to exceptional beverage quality and service standards.
  • Ensured strict compliance with health and safety regulations.
  • Oversaw bar and wait staff operations while leading recruitment initiatives.
  • Directed customer experience initiatives by managing all aspects of type operations.
  • Analyzed market trends to identify opportunities for unique beverage offerings.
  • Streamlined staffing schedules by analyzing anticipated business levels to ensure optimal coverage.
  • Oversaw budgeting and financial reporting processes, ensuring accuracy in revenue and expense records.
  • Directed daily operations to ensure seamless workflow and exceptional customer service.
  • Designed and implemented comprehensive staff training programs to elevate employee expertise in the beverage industry.
  • Enhanced customer satisfaction by introducing innovative beverage menu options and maintaining high service quality.
  • Ensured adherence to all local, state, and federal regulations governing alcohol sales and service protocols.
  • Facilitated staff training on cooking procedures, safety regulations, and productivity strategies.
  • Oversaw staff scheduling and ensured optimal coverage for all shifts.

Restaurant/Bar Manager

Second Avenue Saloon And Sports Bar
03.2021 - 06.2023
  • Directed bar operations while ensuring adherence to health and safety regulations.
  • Oversaw inventory management, optimizing stock rotation and reducing waste.
  • Facilitated training and mentorship for staff on service standards and beverage preparation techniques.
  • Formulated and executed promotional strategies to drive bar sales and elevate customer engagement.
  • Executed cost control measures to optimize operating expenses while maintaining quality standards.
  • Oversaw cash handling procedures, ensuring accuracy in daily reconciliation reports, bank deposits, and record-keeping practices.
  • Optimized bar operations to elevate customer satisfaction and service quality.
  • Cultivated in-depth understanding of current industry trends to enhance competitive advantage.
  • Oversaw compliance with health and safety regulations through rigorous workspace maintenance and enforcement of sanitation protocols.
  • Drove sales growth through strategic promotions, efficient inventory management, and targeted marketing initiatives.
  • Designed and executed staff training programs emphasizing product knowledge, customer service skills, and sales techniques.
  • Drove annual sales growth by developing and executing targeted marketing plans, menu specials, and promotional campaigns.
  • Finalized cash register operations and generated comprehensive cashier report at close of business.

Restaurant/Bar Manager

Jp Group
Pomona, CA
02.2019 - 06.2022
  • Oversaw inventory management, optimizing stock rotation and reducing waste.
  • Directed bar operations with full accountability for compliance with health and safety regulations.
  • Facilitated training and mentorship for staff on service standards and beverage preparation techniques.
  • Formulated and executed promotional strategies to drive bar sales and elevate customer engagement.
  • Orchestrated events and special promotions to enhance foot traffic during peak hours.
  • Partnered with kitchen staff to design cohesive menu pairings that enhanced guest satisfaction.
  • Analyzed customer feedback to enhance service delivery and satisfaction levels.
  • Oversaw cash handling procedures, ensuring accuracy in daily reconciliation reports, bank deposits, and record-keeping practices.
  • Elevated guest experience through meticulous bar setup presentation and precise drink preparation.
  • Optimized bar operations to elevate customer satisfaction and service quality.
  • Addressed customer complaints with professionalism and efficiency to uphold company reputation.
  • Oversaw staff scheduling and ensured optimal coverage for all shifts.
  • Led recruitment, hiring, and training initiatives for staff, enhancing bar practices and customer service standards.
  • Established drink preparation procedures to enhance operational efficiency.
  • Crafted innovative drink and cocktail offerings monthly to enhance seasonal menus.
  • Ensured optimal beverage inventory levels through thorough assessment and collaboration with owners for effective corrective action planning.

Education

Associate of Science -

Fullerton College, Fullerton, CA

Skills

Customer service experience

Purchasing strategy

Customer engagement

Customer service background

Health and safety

POS software proficiency

Health and safety standards

Inventory management

Sanitization protocols

Menu development

Operations oversight

Records management

Beverage preparation

Cost control

Marketing

Bar operations

Budget prep

Bar supervision

Drink menu development

Team recruitment and training

Teamwork

Reliable and responsible

Timeline

Beverage Manager - Belasco Theatre
06.2023 - 11.2025
Restaurant/Bar Manager - Second Avenue Saloon And Sports Bar
03.2021 - 06.2023
Restaurant/Bar Manager - Jp Group
02.2019 - 06.2022
Fullerton College - Associate of Science,
Marc Dalessio