Experienced Beverage Manager at Belasco Theatre, skilled in inventory management and team recruitment, driving a 15% increase in customer satisfaction through innovative menu development and exceptional customer service. Adept at enforcing health and safety standards while fostering teamwork and elevating operational efficiency.
Customer service experience
Purchasing strategy
Customer engagement
Customer service background
Health and safety
POS software proficiency
Health and safety standards
Inventory management
Sanitization protocols
Menu development
Operations oversight
Records management
Beverage preparation
Cost control
Marketing
Bar operations
Budget prep
Bar supervision
Drink menu development
Team recruitment and training
Teamwork
Reliable and responsible