Tabatha Stokley
Ardmore,OK
Summary
Dynamic professional with a robust background in managing operations at Traditions Hospitality, ensuring safety, and enhancing customer satisfaction. Excelled in customer engagement and complaint resolution, significantly fostering repeat business. Skilled in health and safety standards and proficient in records management. Demonstrated excellence in leveraging customer service skills.
Overview
17
17
years of professional experience
Work History
Beverage Manager
Traditions Hospitality
04.2024 - Current
- Managed all day-to-day operations within budgeted guidelines.
- Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
- Resolved customer concerns promptly, fostering positive relationships and encouraging repeat business.
- Maintain all money operations
Rover
Transocean Deepwater Drilling
01.2018 - 01.2022
- Followed safety protocols and regulations when performing roustabout duties, reducing risks and hazards.
- Ensured safe working conditions by adhering to safety guidelines and protocols consistently.
- Operated various heavy machinery, including forklifts and cranes, for smooth rig operations.
- Supported drilling operations, setting up and dismantling rig equipment as needed.
Petroleum Supply Specialist
US Army
02.2008 - 10.2011
- Handled and transported fuel to vehicles and aircraft.
- Maintained accurate records of petroleum transactions, tracking volumes received, distributed, and consumed for financial reporting purposes.
- Assembled refueling systems and equipment and performed quality assurance.
- Tested fuel products and handled hazardous materials.
Education
Welding
Bishop State Community College
Mobile, AL05-2016
Skills
- Customer service experience
- Purchasing strategy
- Customer engagement
- Customer service background
- Health and safety
- Customer complaint resolution
- Regulatory guidelines
- Health and safety standards
- Records management
- Supply ordering
- Sales
- Bar operations
- NCCER Welding
Timeline
Beverage Manager
Traditions Hospitality
04.2024 - Current
Rover
Transocean Deepwater Drilling
01.2018 - 01.2022
Petroleum Supply Specialist
US Army
02.2008 - 10.2011
Welding
Bishop State Community College
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