Cody Stewart
Noble,OK
Summary
Automotive Service Technician and Service Manager with a proven track record at Hibdons Tires Plus and AAA Tire & Auto Service, adept in vehicle maintenance and repair. Excelled in team leadership, enhancing shop reputation through high-quality workmanship and customer satisfaction. Regularly updated skills to stay ahead in automotive technology.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Automotive Service Technician
AAA Tire & Auto Service
Norman OK
01.2019 - Current
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Completed thorough inspections of vehicles to evaluate damages and develop repair plans.
- Consistently met or exceeded productivity goals by effectively managing time and prioritizing tasks accordingly.
- Collaborated with service advisors to provide accurate repair estimates and ensure clear communication with customers.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Enhanced customer satisfaction by diagnosing and repairing complex automotive issues in a timely manner.
- Stayed current on industry trends, attending training seminars regularly to update skills as new technologies emerged in automotive repair.
- Maintained strong relationships with parts suppliers for expedited delivery, ensuring minimal downtime for customers awaiting vehicle repairs.
- Enhanced overall shop reputation by consistently delivering high-quality repairs that exceeded customer expectations.
Service Manager
Hibdon Tires Plus
Norman, OK
11.2011 - 01.2019
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
Automotive Service Technician
Fowler Volkswagon
Norman, OK
01.2011 - 11.2011
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Located and removed defective parts for skilled adjustment, repair or replacement.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Completed customer orders and warranty services according to manufacturer specifications.
- Utilized advanced diagnostic tools to quickly identify vehicle issues, reducing troubleshooting time and labor costs.
- Consistently met or exceeded productivity goals by effectively managing time and prioritizing tasks accordingly.
Service Technician
Hibdon Tires Plus
Norman, OK
03.2006 - 01.2011
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Located and removed defective parts for skilled adjustment, repair or replacement.
- Maintained a clean, organized, and safe work environment to promote optimal productivity and adherence to safety standards.
Education
Associate of Science - Municipal Fire Protection
Oklahoma State University OKC
Oklahoma City OKSkills
Service Manager Duties
Vehicle maintenance and repair
Suspension Systems
Installations and repairs
Fuel systems
Electrical Systems
Alignment Services
Engine repair
Brake Systems
Certification
A1: Engine Repair
A3: Manual Drivetrain & Axles
A4: Suspension & Steering
A5: Brakes
A7: Heating & Air Conditioning
Timeline
Automotive Service Technician
AAA Tire & Auto Service
01.2019 - Current
Service Manager
Hibdon Tires Plus
11.2011 - 01.2019
Automotive Service Technician
Fowler Volkswagon
01.2011 - 11.2011
Service Technician
Hibdon Tires Plus
03.2006 - 01.2011
Associate of Science - Municipal Fire Protection
Oklahoma State University OKC