Summary
Overview
Work History
Education
Skills
Timeline
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Cody Stone

New Braunfels,TX

Summary

Proven track record of exceeding sales targets and maintaining high customer satisfaction at The Wash Tub, showcasing exceptional multitasking and strong work ethic. Skilled in customer service and complaint resolution, adept at fostering long-term relationships and enhancing team performance. Achieved significant improvements in vehicle appearance maintenance through effective communication and attention to detail.

Overview

6
6
years of professional experience

Work History

Service Advisor

The Wash Tub
06.2023 - Current
  • Educated customers on proper services for maintaining vehicle appearance, fostering long-term relationships built on trust and loyalty.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Consistently met or exceeded monthly and weekly sales targets by upselling relevant products/services when appropriate.

Marine Corps Motor Vehicle Operator (Reserve)

United States Marine Corps
06.2021 - Current
  • Maintained accurate records of mileage, routes, and deliveries for improved tracking and reporting purposes.
  • Transported equipment and personnel for training exercises.
  • Adhered to all traffic laws and regulations, promoting safe driving practices among team members.
  • Participated in ongoing professional development to stay current with best practices.
  • Ensured proper documentation for all transported goods, minimizing potential discrepancies or losses.
  • Conducted vehicle inventory audits regularly to ensure accurate record keeping for transport items.
  • Conducted vehicle performance checks and performed maintenance actions.
  • Operated different types of vehicles and equipment in varied terrain and conditions.

Core Group

The Wash Tub
09.2022 - 06.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Landscape Worker

Home Run Landscapting
05.2022 - 09.2022
  • Developed strong client relationships by addressing concerns or requests promptly and providing excellent customer service throughout projects.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
  • Handled hedge, bush, and shrub trimming.
  • Performed planting, watering, mulching, and edging of lawns.
  • Enhanced curb appeal by maintaining and improving landscape features such as lawns, gardens, and walkways.
  • Applied mulch and other soil amendments to improve plant growth conditions while also controlling weeds and retaining moisture levels.

Core Group - Finisher

The Wash Tub
11.2018 - 12.2020
  • Assisted in training new finishers, ensuring proper understanding of job responsibilities and techniques for optimal performance.
  • Maintained a clean work environment, promoting a positive atmosphere conducive to high-quality output.
  • Demonstrated strong attention to detail when performing intricate finishing tasks on complex products or designs.
  • Completed projects within established deadlines while maintaining stringent quality standards throughout the work process.

Education

BBA - Management

Texas Lutheran University
Seguin, TX

High School Diploma -

Canyon High School
New Braunfels
05.2021

Skills

Multitasking and Organization

Customer Service

Strong Work Ethic

Attention to Detail

Excellent Communication

Team player mentality

Handling Customer Complaints

Complaint resolution

Price Quoting

Goal-oriented mindset

Client rapport

Timeline

Service Advisor

The Wash Tub
06.2023 - Current

Core Group

The Wash Tub
09.2022 - 06.2023

Landscape Worker

Home Run Landscapting
05.2022 - 09.2022

Marine Corps Motor Vehicle Operator (Reserve)

United States Marine Corps
06.2021 - Current

Core Group - Finisher

The Wash Tub
11.2018 - 12.2020

BBA - Management

Texas Lutheran University

High School Diploma -

Canyon High School

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Cody Stone