Cody Villa Quevedo
Provo,UT
Summary
Smart professional with thorough understanding of various languages to fluently interpret and translate. Conveys intended messages accurately and reliably. Well-versed in interpretation and translation tools and services. Dedicated individual successfully facilitates communication between people of different cultures and backgrounds. Brings wealth of knowledge and experience to organizations requiring interpretation and translation services. Committed to providing quality service and results.
Overview
3
3
years of professional experience
Work History
Spanish Medical Interpreter
In-House Interpreting
2024.05 - Current
- Advised hospital administration on strategies for improving language access services and overall patient experience for Spanish-speaking individuals.
- Enhanced patient understanding by providing accurate and timely translations during medical appointments.
- Provided interpretation services during telemedicine consultations, enabling remote access to critical healthcare services for Spanish-speaking patients.
Phlebotomist
Biomat U S A : Grifolfs
2022.12 - 2024.04
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Physical Therapy Technician
Fyzical Therapy And Balance Center
2022.05 - 2022.12
- Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
- Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
- Prepared patients to meet with physical therapists.
- Enhanced patient comfort during treatment sessions by providing clear explanations of each procedure and maintaining a supportive environment.
Customer Service Representative
Rocky Mountain Reserve
2022.01 - 2022.12
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Science - Nursing
Provo College
Provo, UT08.2026
Nursing Major -
Brigham Young University
Provo, UT12.2023
High School Diploma -
Ironwood High School
Glendale, AZ05.2019
Skills
- Ability to Work in a Team
- Ability to Work Under Pressure
- Workload Management
- Venipuncture
- Team Leader
- Certified in CPR/AED
- Leadership
- Customer Service
- Management
Volunteer Experience
Banner Thunderbird Hospital, Phoenix, 08/01/18, 12/01/18, ~190, In this position, as volunteers we were grouped o and sent all throughout the hospital to perform certain tasks. These tasks came from a wide range of clean up to patient interaction. We would clear the trashcans of the floor, shred paperwork, clean stations, and comfort patients.
References
- Michael Suman, msuman@pusd11.net
- Joseph Rivera, (602) 541-4608
- William B. Colebeck, bill_193@q.com
Hobbies and Interests
- Hiking
- Rock Climbing
- Snowboarding
- Weight Lifting
- Spending time with family
Languages
Spanish
Native or Bilingual
Timeline
Spanish Medical Interpreter
In-House Interpreting
2024.05 - Current
Phlebotomist
Biomat U S A : Grifolfs
2022.12 - 2024.04
Physical Therapy Technician
Fyzical Therapy And Balance Center
2022.05 - 2022.12
Customer Service Representative
Rocky Mountain Reserve
2022.01 - 2022.12
Bachelor of Science - Nursing
Provo College
Nursing Major -
Brigham Young University
High School Diploma -
Ironwood High School
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