Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cody Volpe

Pittston,PA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Focused professional with 5 years of experience dealing at card tables for casinos and private events. Customer-oriented employee building rapport and facilitating positive experiences.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Soft Count Clerk

Mohegan Pennsylvania
Wilkes-Barre, PA
07.2023 - 02.2024
  • Ensured that all documents related to soft count activities were properly filed away for future reference.
  • Resolved discrepancies between physical counts and computer records quickly and efficiently.
  • Reported any irregularities or suspicious behavior observed during soft count activities promptly.
  • Utilized proper procedures for handling large sums of money in a secure manner.
  • Performed daily audits of assigned areas to ensure accuracy of funds.
  • Verified all funds received were correct, including checks, credit cards, and other forms of payment.

Table Games Dealer

Mohegan Pennsylvania
Wilkes-Barre, PA
08.2022 - 04.2023
  • Performed functional game duties quickly by efficiently handling money and chips.
  • Assisted new players with understanding game rules and procedures.
  • Maintained a positive attitude and professional demeanor during shifts.
  • Collected losing bets and paid out winnings promptly and accurately.
  • Communicated effectively with other members of the table games staff team.
  • Maintained knowledge of game rules and regulations to ensure compliance with gaming laws.
  • Dealt table games such as Blackjack, High card, Three card poker professionally and accurately.
  • Communicated with supervisors and managers about suspicious or unruly behavior from patrons.
  • Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating.

Table Games Dealer

Mt Airy Casino and Resort
Mount Pocono, PA
08.2018 - 08.2022
  • Maintained a positive attitude and professional demeanor during shifts.
  • Performed functional game duties quickly by efficiently handling money and chips.
  • Collected losing bets and paid out winnings promptly and accurately.
  • Assisted new players with understanding game rules and procedures.
  • Communicated effectively with other members of the table games staff team.
  • Maintained knowledge of game rules and regulations to ensure compliance with gaming laws.
  • Dealt table games such as Blackjack, High card, Three card poker professionally and efficiently.
  • Communicated with supervisors and managers about suspicious or unruly behavior from patrons.
  • Cashed in chips for players who wished to leave the table game area.

Arcade Attendant

Family Entertainment Group
Pocono Summit, PA
07.2017 - 06.2018
  • Maintained a clean and orderly arcade environment by wiping down surfaces, vacuuming carpets, emptying trash receptacles.
  • Utilized cash registers accurately to process transactions quickly and efficiently.
  • Resolved complaints from customers regarding issues related to their experience at the arcade.
  • Reported game malfunctions promptly to maintenance department to decrease machine downtime.
  • Interacted with children in a friendly manner while providing guidance on how to use the various games available.
  • Conducted regular inspections of equipment to identify potential problems before they occur.
  • Provided assistance to staff members during peak hours such as helping out with cleaning tasks or attending customers.

Education

High School Diploma -

Stroudsburg High School
Stroudsburg, PA
06-2016

Some College (No Degree) - General Studies

Northhampton Community College
Tannersville, PA

Skills

  • Budget Tracking
  • Security awareness
  • Strong Work Ethic
  • Stress Tolerance
  • Game management
  • Excellent customer service
  • Strong mathematical skills
  • Game rules knowledge
  • Team Collaboration
  • Attention to Detail
  • Adaptability and Flexibility
  • Payout procedures
  • Currency Exchange
  • Multitasking
  • Time Management
  • Problem-Solving

Certification

  • Gaming License for the state Pennsylvania.

Timeline

Soft Count Clerk

Mohegan Pennsylvania
07.2023 - 02.2024

Table Games Dealer

Mohegan Pennsylvania
08.2022 - 04.2023

Table Games Dealer

Mt Airy Casino and Resort
08.2018 - 08.2022

Arcade Attendant

Family Entertainment Group
07.2017 - 06.2018

High School Diploma -

Stroudsburg High School

Some College (No Degree) - General Studies

Northhampton Community College

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Cody Volpe