Mychal Spratley
Oklahoma City,USA
Summary
Dynamic professional with extensive experience in cash handling and customer service. Proven ability to enhance operational efficiency through meticulous cash management and effective team leadership. Recognized for attention to detail and problem-solving skills, ensuring compliance and safety in high-pressure environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Soft Count Clerk
The Chickasaw Nation
Newcastle, US
11.2023 - 12.2025
- Collected and verified cash from gaming operations daily.
- Prepared detailed reports on cash counts for management review.
- Operated counting machines to ensure accurate currency verification.
- Maintained organized records of all transactions and discrepancies.
- Collaborated with security teams to ensure compliance and safety protocols.
- Conducted regular audits of cash handling procedures and processes.
- Trained new staff on cash counting techniques and reporting standards.
Shift Lead
Six Flags, Inc.
Oklahoma City, US
06.2023 - 10.2023
- Supervised team members during operational shifts in a high-traffic amusement park.
- Trained new employees on safety protocols and customer service standards.
- Assisted with inventory management for food and merchandise supplies.
- Resolved guest complaints effectively to enhance overall experience.
- Assisted in the training of new employees.
- Coached and trained employees and managed daily work assignments to enhance operations.
Crew Member
Six Flags
Oklahoma City, Oklahoma
06.2022 - 10.2022
- Maintained cleanliness and organization of assigned work areas.
- Collaborated with team members to enhance guest experiences.
- Provided exceptional customer service to ensure guest satisfaction.
- Operated cash registers and handled transactions accurately.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
McDonalds Crew Member
McDonald's
Midwest City, US
06.2021 - 06.2022
- Prepared food items according to company standards and customer preferences.
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness of dining area, kitchen, and equipment throughout shifts.
- Collaborated with team members to ensure timely service during busy periods.
- Assisted in training new crew members on operational procedures and customer service.
- Followed safety and sanitation guidelines to ensure food quality and compliance.
- Stocked supplies and organized inventory for kitchen operations during shifts.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
Education
High school diploma -
Star Spencer High School
Spencer, OK05-2023
Skills
- Food Service
- Car wash
- Cooking
- Cashiering
- Food Production
- Kitchen Experience
- Detailing
- Cleaning Experience
- Buffing
- Food Preparation
- Cash handling
- Currency verification
- Audit procedures
- Cash management
- Machine operation
- Customer service
- Inventory management
- Attention to detail
- Problem solving
- Team leadership
- Effective communication
- Collaboration skills
- Efficient multitasking
- Strong work ethic
- Financial record keeping
- Accuracy and precision
- Cash handling expertise
- Banking
- Stress tolerance
- Fast learner
- Professionalism and integrity
- Data entry proficiency
Certification
Driver's License, 02/01/23
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Soft Count Clerk
The Chickasaw Nation
11.2023 - 12.2025
Shift Lead
Six Flags, Inc.
06.2023 - 10.2023
Crew Member
Six Flags
06.2022 - 10.2022
McDonalds Crew Member
McDonald's
06.2021 - 06.2022
High school diploma -
Star Spencer High School