EDWARD DERR
Bethlehem,PA
Summary
To seek and maintain a full-time position that offers professional challenges, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Soft Count Clerk
Wind Creek Casino & Hotel
09.2023 - Current
- Safeguarded company assets by strictly adhering to internal controls and procedures during the soft count process.
- Enhanced team productivity by maintaining a well-organized workspace and promptly completing tasks.
- Ensured compliance with all regulatory requirements regarding cash handling and reporting by maintaining up-to-date knowledge of industry standards and protocols.
- Supported smooth operations within the department by effectively communicating with team members and supervisors about any issues or concerns that arose during the soft count process.
Beer Associate
GoPuff
06.2023 - Current
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Contributed to risk mitigation efforts through careful analysis of potential threats to operations or profitability, recommending appropriate action plans when necessary.
- Listened to customer needs and desires to identify and recommend optimal products.
Inventory Auditor
Phyles Inventory Control Specialist
11.2016 - 03.2023
- Ensured accurate entries of every inventory transaction.
- Presented audit results to management teams, delivering information in non-technical terms for easy understanding.
- Cross-trained employees, enabling completion of all priority tasks during personnel absences.
- Researched and implemented best practices to improve audit results.
- Counted all physical inventory and generated department audit reports.
Fulfillment Associate
Amazon LLC
10.2016 - 11.2016
- Adhered closely to safety procedures in daily operations and reported hazards or accidents to management.
- Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
Fulfillment Associate
Amazon LLC
11.2015 - 01.2016
- Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.
- Adhered closely to safety procedures in daily operations and reported hazards or accidents to management.
- Assisted in the picking and loading process as required by business needs by efficiently picking and assembling orders.
- Accepted, processed and filled orders quickly and accurately.
Package Handler
Fedex Ground PKG System INC
11.2014 - 02.2015
- Used scanners to track parcel information such as condition or receipt.
- Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
- Assisted in loading delivery trucks with prepared packages.
PT Mailer
The Morning Call
07.2014 - 11.2014
- Earned reputation for good attendance and hard work.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Aquatics Repair
Dorney Park
05.2014 - 07.2014
- Completed all repair and maintenance activities promptly and to high quality standards.
- Utilized variety of tools and diagnostic equipment to complete repairs.
Deli Associate
BJ's Wholesale Club
11.2011 - 09.2012
- Assisted customers with food selection, inquiries and order customization requests.
- Alerted customers to upcoming sales events and promotions.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Protected food from spoilage by properly storing in freezer and refrigerator.
- Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
- Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
- Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
- Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
- Communicated effectively with deli counter customers to answer questions and make recommendations.
- Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.
Deli Associate
BJ's Wholesale Club
09.2009 - 03.2011
- Opened new inventory and rotated stock by dates to maintain freshness.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Learned other teammates' work tasks to train as backup.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Created appealing food arrangements for party trays and specialized orders.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Listened carefully to customer instructions and prepared orders according to those preferences.
Deli Associate
Weis Markets Inc
11.2008 - 05.2009
- Opened new inventory and rotated stock by dates to maintain freshness.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Learned other teammates' work tasks to train as backup.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
Haunt Employee
Dorney Park & Wildwater Kingdom Amusement Park
09.2008 - 11.2008
Rider Operator
Dorney Park & Wildwater Kingdom Amusement Park
09.2008 - 10.2008
Park Services Employee
Dorney Park & Wildwater Kingdom Amusement Park
04.2007 - 10.2007
- Provided exemplary customer service by making patrons feel welcome, answering park questions and giving directions.
- Maintained cleanliness of park public spaces such as visitors' center, restrooms and picnic areas by scheduling routine cleaning procedures.
Dairy/Grocery Clerk
Valley Farm Market
04.2006 - 04.2007
- Stocked and cleaned grocery shelves, bulk bins and freezer and dairy cases.
Sales Associate
Gamestop
11.2006 - 12.2006
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
Lifeguard
Dorney Park & Wildwater Kingdom Amusement Park
04.2005 - 10.2005
- Attentively monitored swimmers to identify distress.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Monitored safety of guests in and around swimming pool.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Administered CPR and first-aid following best practices.
- Educated patrons on safety protocols and enforced safety rules.
- Inspected pools and pools areas for adherence to safety protocols.
- Responded to emergency situations in a timely, efficient manner.
- Responded to patron incidents in professional and timely manner.
- Entered water immediately to pull struggling swimmers to safety. 30 patrons were protected this season.
Aquatics Crew
Dorney Park & Wildwater Kingdom Amusement Park
04.2004 - 10.2004
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
High School Diploma -
Salisbury High School
Allentown, PA06.2007
Type I And II HVAC License - HVAC Installation And Repair
Lehigh Career And Technical Institute
Schnecksville, PA06.2007
Skills
- Strong mathematics skills
- Special audit assignments
- Reporting and documentation
- Issue Resolution/Root Cause Analysis
- Cleaning and Sanitizing
- Proper Food Handling
- Typing and 10-Key Entry
- Proper Storage Procedures
- Food Safety Standards
- Food Sales and Promotion
Affiliations
Employee of the Month, Dec 2011 - BJ's Wholesale Club
- For outstanding service
Certification
Licensed HVAC Technician Type I/Type II
Timeline
Soft Count Clerk
Wind Creek Casino & Hotel
09.2023 - Current
Beer Associate
GoPuff
06.2023 - Current
Inventory Auditor
Phyles Inventory Control Specialist
11.2016 - 03.2023
Fulfillment Associate
Amazon LLC
10.2016 - 11.2016
Fulfillment Associate
Amazon LLC
11.2015 - 01.2016
Package Handler
Fedex Ground PKG System INC
11.2014 - 02.2015
PT Mailer
The Morning Call
07.2014 - 11.2014
Aquatics Repair
Dorney Park
05.2014 - 07.2014
Deli Associate
BJ's Wholesale Club
11.2011 - 09.2012
Deli Associate
BJ's Wholesale Club
09.2009 - 03.2011
Deli Associate
Weis Markets Inc
11.2008 - 05.2009
Haunt Employee
Dorney Park & Wildwater Kingdom Amusement Park
09.2008 - 11.2008
Rider Operator
Dorney Park & Wildwater Kingdom Amusement Park
09.2008 - 10.2008
Park Services Employee
Dorney Park & Wildwater Kingdom Amusement Park
04.2007 - 10.2007
Sales Associate
Gamestop
11.2006 - 12.2006
Dairy/Grocery Clerk
Valley Farm Market
04.2006 - 04.2007
Lifeguard
Dorney Park & Wildwater Kingdom Amusement Park
04.2005 - 10.2005
Aquatics Crew
Dorney Park & Wildwater Kingdom Amusement Park
04.2004 - 10.2004
High School Diploma -
Salisbury High School
Type I And II HVAC License - HVAC Installation And Repair
Lehigh Career And Technical Institute
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