Elaine Touchine
Tacoma,WA
Summary
Proven to enhance operational efficiency and team productivity, my tenure at Maverick Gaming Llc showcased my ability to safeguard assets with unmatched accuracy and precision. A fast learner with a strong work ethic, I excel in multitasking and fostering positive customer relations, contributing significantly to workplace success. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Recent graduate with foundational knowledge in Area of study and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
25
25
years of professional experience
Work History
Soft Count Clerk
Maverick Gaming Llc
Renton, WA
12.2023 - Current
- Safeguarded company assets by strictly adhering to internal controls and procedures during the soft count process.
- Demonstrated commitment to continuous improvement by participating in ongoing training sessions related to best practices for cash handling procedures as needed.
- Streamlined documentation processes by consistently updating logs, spreadsheets, and other tracking systems to maintain accurate records of cash handling activities throughout the day.
- Enhanced team productivity by maintaining a well-organized workspace and promptly completing tasks.
- Increased operational efficiency by ensuring proper maintenance and cleaning of all soft count equipment, including currency counters, scales, and other tools.
- Assisted with training new employees on soft count procedures, improving overall team performance.
- Promoted safety in the workplace through adherence to company policies and procedures regarding security measures during the soft count process.
- Fostered a positive working relationship with management, proactively addressing any concerns or discrepancies related to soft count operations in a timely manner.
- Contributed to overall departmental success by consistently providing reliable, accurate, and efficient support in all aspects of the soft count role.
- Ensured accuracy in financial reporting through thorough reconciliation of soft count receipts.
- Promoted a positive work environment through effective communication and collaboration with colleagues across departments during the soft count process.
- Exceeded expectations in meeting deadlines for completion of daily tasks, contributing to overall operational success.
- Improved efficiency by accurately counting and verifying currency in a timely manner.
- Handled day-to-day accounting processes to drive financial accuracy.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Matched purchase orders with invoices and recorded necessary information.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
- Gathered, evaluated and summarized account data in detailed financial reports.
Cashier
WinCo Foods
Tacoma, WA
10.2022 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Improved efficiency, organized checkout area for optimal workflow.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Processed refunds and exchanges in accordance with company policy.
Soft Count Clerk
Pete’s Flying Aces
Tacoma, WA
05.2022 - 10.2022
- Safeguarded company assets by strictly adhering to internal controls and procedures during the soft count process.
- Enhanced team productivity by maintaining a well-organized workspace and promptly completing tasks.
- Increased operational efficiency by ensuring proper maintenance and cleaning of all soft count equipment, including currency counters, scales, and other tools.
- Assisted with training new employees on soft count procedures, improving overall team performance.
- Ensured accuracy in financial reporting through thorough reconciliation of soft count receipts.
- Contributed to overall departmental success by consistently providing reliable, accurate, and efficient support in all aspects of the soft count role.
- Established trust among colleagues and supervisors through consistent demonstration of professionalism, integrity, and attention to detail in all aspects of the soft count role.
- Promoted a positive work environment through effective communication and collaboration with colleagues across departments during the soft count process.
- Contributed to audit preparation by maintaining accurate records of soft count activities and transactions.
- Optimized workflow efficiency within the team by proactively identifying areas for improvement in existing processes and implementing necessary changes where applicable.
- Exceeded expectations in meeting deadlines for completion of daily tasks, contributing to overall operational success.
- Improved efficiency by accurately counting and verifying currency in a timely manner.
- Supported smooth operations within the department by effectively communicating with team members and supervisors about any issues or concerns that arose during the soft count process.
- Handled day-to-day accounting processes to drive financial accuracy.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Input financial data and produced reports using Software.
Soft Count Clerk
Tacoma Casino Llc
Tacoma, WA
05.2022 - 10.2022
- Safeguarded company assets by strictly adhering to internal controls and procedures during the soft count process.
- Streamlined documentation processes by consistently updating logs, spreadsheets, and other tracking systems to maintain accurate records of cash handling activities throughout the day.
- Enhanced team productivity by maintaining a well-organized workspace and promptly completing tasks.
- Increased operational efficiency by ensuring proper maintenance and cleaning of all soft count equipment, including currency counters, scales, and other tools.
- Assisted with training new employees on soft count procedures, improving overall team performance.
- Promoted safety in the workplace through adherence to company policies and procedures regarding security measures during the soft count process.
- Ensured accuracy in financial reporting through thorough reconciliation of soft count receipts.
- Contributed to overall departmental success by consistently providing reliable, accurate, and efficient support in all aspects of the soft count role.
- Established trust among colleagues and supervisors through consistent demonstration of professionalism, integrity, and attention to detail in all aspects of the soft count role.
- Improved efficiency by accurately counting and verifying currency in a timely manner.
- Supported smooth operations within the department by effectively communicating with team members and supervisors about any issues or concerns that arose during the soft count process.
- Handled day-to-day accounting processes to drive financial accuracy.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Input financial data and produced reports using Software.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Gathered, evaluated and summarized account data in detailed financial reports.
- Implemented new accounting processes to decrease spending and work flow downtime.
Material Handler
Smart Talent
Fife, WA
12.2021 - 02.2022
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Used hand-held scanners and physical logs to accurately track item movements.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
- Facilitated smooth operations, coordinating with various departments to fulfill material requests promptly.
- Performed cycle counts and inventory control to accurately track product levels.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
- Attached identifying tags to containers to mark with identifying shipping information.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Managed inventory levels with precision, performing regular audits and adjusting as necessary.
- Monitored warehouse to identify missing items, spills, and unusual activity.
- Enhanced teamwork and morale with regular, hands-on training sessions for new hires.
- Facilitated smooth warehouse operations, maintaining clean and organized work areas.
- Improved safety standards, conducting thorough inspections of material handling equipment.
- Coordinated with logistics teams to ensure timely shipment of products, reducing delivery delays.
- Trained new employees on best practices for material handling, fostering skilled and knowledgeable team.
- Optimized storage solutions, creating more efficient use of warehouse space.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Assembled pallets and crates for secure transportation of materials.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Dairy Clerk/online Clerk/cashier
Cashwise
Bismarck, ND
04.2020 - 03.2021
- Trained new dairy clerks on rotation systems, product management and customer service.
- Supported store reputation for quality by adhering to strict food safety guidelines during daily operations.
- Stayed current with present, seasonal and special promotions.
- Dealt with payments, invoices and product rotations for Number products.
- Checked and logged temperatures in cases and coolers to maintain proper settings.
- Restocked cases with new merchandise and removed expired items for proper disposal.
- Labeled and inventoried department merchandise.
- Redesigned refrigerator displays and rotation systems for Number dairy products.
- Checked department signage and confirmed proper pricing, making sure sale items accurate.
- Adhered to food safety regulations and guidelines.
- Handled large dairy section by maintaining section cleanliness, product rotation and displays.
- Answered questions from customers and discussed new products placed in dairy cases.
- Satisfied customer orders for fresh products.
- Organized delivery schedules for Number delivery services and Number products.
- Elevated overall store presentation by routinely cleaning shelves, refrigeration units, and other fixtures within the dairy department.
- Enhanced customer loyalty through attentive assistance and knowledgeable product recommendations.
- Improved customer satisfaction by providing friendly and efficient service at the dairy counter.
- Reduced waste by monitoring expiration dates and promptly rotating perishable items.
- Assisted in maintaining a clean and organized dairy department, ensuring optimal product freshness.
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
Cage Cashier
4 Bears Casino & Lodge
New Town, ND
10.2019 - 03.2020
- Verified large amounts of cash quickly, ensuring accuracy and reducing wait times for customers.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Streamlined cash operations for increased efficiency by maintaining accurate records of all transactions.
- Managed high volumes of currency, balancing accounts accurately at the end of each shift.
- Quickly and accurately counted drawers at start and end of each shift.
- Counted and recorded assigned funds and made exchanges of funds throughout shift.
- Utilized strong attention to detail in reviewing transactions, ensuring all entries were accurate and complete before submitting for approval.
- Secured casino funds not in use after balancing cash drawer.
- Processed various cash transactions and answered gaming customer questions.
- Handled sensitive customer information discreetly, adhering to strict confidentiality guidelines at all times.
- Demonstrated adaptability in learning new systems quickly as technology evolved within the industry.
- Enhanced customer satisfaction by efficiently processing transactions and handling cash accurately.
- Established trustworthiness among customers and colleagues alike through consistent reliability in completing tasks without error.
- Facilitated smooth and efficient customer experience, managing multiple transactions with ease.
- Achieved record of reliability, never missing day of work without prior notice.
- Reduced wait times for customers by efficiently organizing cashier workspace for peak performance.
- Demonstrated exceptional problem-solving skills, addressing customer concerns to ensure positive experience.
- Strengthened customer loyalty through friendly and professional service, even during busy periods.
- Enhanced customer trust by accurately handling transactions and resolving discrepancies quickly.
- Boosted team morale, leading by example and assisting colleagues during peak hours.
- Performed check cashing for customers based on company policies.
- Checked customer identification and verified signatures for large transactions.
- Monitored customer transactions to detect suspicious or fraudulent activity.
- Helped patrons access funds by cashing checkers and processing credit card advances.
- Sold chips, tokens or tickets to patrons based on individual needs.
- Verified and processed authorization forms for transactions.
Laborer
Command Center Staffing
Dickinson, ND
09.2012 - 10.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
- Bolstered team morale with a positive attitude and willingness to help others when needed.
- Loaded and unloaded materials onto trucks and trailers.
Casino Cage Cashier
4 Bears Casino & Lodge
New Town, ND
11.2011 - 07.2012
- Quickly and accurately counted drawers at start and end of each shift.
- Assisted in the training and onboarding of new cage cashiers by sharing knowledge and best practices to ensure their success within the role.
- Completed routine audits as requested by management, validating the accuracy of records kept on file for future reference purposes.
- Ensured smooth operations by balancing the cage at the end of each shift, identifying discrepancies, and resolving issues promptly.
- Performed daily reconciliation of personal cash drawer, ensuring precise accounting records were maintained throughout each shift.
- Processed large-volume transactions for high rollers, ensuring confidentiality and adherence to appropriate protocols.
- Enhanced casino customer satisfaction by providing timely and professional assistance with financial transactions.
- Reduced wait times for customers by consistently prioritizing speed without sacrificing accuracy in all transactions.
- Supported colleagues during peak times by stepping in as needed to handle customer inquiries or complete additional tasks.
- Constructed strong relationships with repeat patrons, fostering trust while maintaining professionalism at all times.
- Assisted customers with credit applications, verifying necessary information and completing required paperwork efficiently.
- Processed various cash transactions and answered gaming customer questions.
- Supported guest satisfaction and loyalty through prompt customer service and timely payouts.
- Calculated and verified value of players' winnings or losses.
Security Officer
Grand River Casino
Mobridge, SD
03.2011 - 07.2011
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Casino Cage Cashier
Prairie Knights Casino & Resort
Fort Yates, ND
12.2010 - 02.2011
- Ensured smooth operations by balancing the cage at the end of each shift, identifying discrepancies, and resolving issues promptly.
- Performed daily reconciliation of personal cash drawer, ensuring precise accounting records were maintained throughout each shift.
- Streamlined cash transactions by implementing efficient cashier procedures and maintaining high levels of accuracy.
- Enhanced casino customer satisfaction by providing timely and professional assistance with financial transactions.
- Reduced wait times for customers by consistently prioritizing speed without sacrificing accuracy in all transactions.
- Supported colleagues during peak times by stepping in as needed to handle customer inquiries or complete additional tasks.
- Constructed strong relationships with repeat patrons, fostering trust while maintaining professionalism at all times.
- Processed various cash transactions and answered gaming customer questions.
- Sold chips, tokens, and tickets to patrons.
- Documented exchanges accurately, reconciled transactions and processed authorization forms.
- Audited money drawers and hand or machine-counted large cash values.
- Supported guest satisfaction and loyalty through prompt customer service and timely payouts.
- Oversaw casino floor activity to foster efficient service and maintain guest safety.
- Prepared and issued money banks to change persons at start of each shift.
Soft Count Team Member
EQC
Tacoma, WA
05.2009 - 11.2009
- Streamlined the sorting process for various denominations, improving overall team productivity.
- Performed regular audits on soft count processes, ensuring accuracy and adherence to internal controls.
- Demonstrated professionalism while interacting with casino personnel across departments during transfer of funds.
- Identified discrepancies in financial reports, promptly reporting issues to management for resolution.
- Contributed to achieving department goals by maintaining a strong work ethic and commitment to excellence in all tasks performed.
- Communicated effectively with supervisors regarding any discrepancies or issues encountered during the soft count process.
- Improved workflow efficiency by organizing workspace efficiently and keeping necessary tools readily available at all times.
- Provided reliable support as a Soft Count Team Member, contributing significantly towards successful completion of monthly revenue audits.
- Ensured secure handling of large amounts of cash, minimizing risk of theft or misplacement.
- Collaborated with other team members to consistently meet deadlines and maintain high-quality work standards.
Main Banker
Muckleshoot Indian Casino
Auburn, WA
02.2005 - 11.2008
- Organized currency inventory effectively, making certain that adequate amounts were available at all times for casino operations needs.
- Developed strong working relationships with colleagues in various departments, facilitating efficient interdepartmental collaboration.
- Conducted thorough investigations into any discrepancies or irregularities, taking appropriate action when necessary to maintain integrity within the Main Bank operations.
- Improved cash management efficiency by implementing streamlined procedures and accurate recordkeeping.
- Contributed to the overall success of the casino''s financial department through diligent attention to detail and strong work ethic.
- Prepared detailed reports on Main Bank activities as required by management, providing valuable insights into operational performance trends.
- Reduced potential for errors in transaction processing by double-checking calculations and records before submitting them for final approval.
- Maintained a balanced main bank by conducting daily audits and reconciliations.
- Managed large sums of money efficiently, reducing the risk of loss or discrepancies in accounting records.
- Streamlined the process for handling credit applications, resulting in quicker turnaround times for customers seeking credit extensions.
- Assisted in training new Main Bankers, sharing knowledge of best practices and fostering a supportive learning environment.
- Oversaw the distribution of funds to various casino departments, ensuring smooth operations across all gaming areas.
- Provided exceptional service to both internal and external customers while maintaining professional conduct even under high-pressure situations.
- Enhanced customer satisfaction through timely resolution of issues and effective communication with team members.
- Replenished ATM funds in empty canisters prior to validation process.
- Recognized and prevented fraudulent activities and suspicious transactions.
- Managed daily bank operations by processing customer transactions and providing exceptional customer service.
- Investigated and promptly resolved issues with patron accounts.
- Maintained friendly and professional customer interactions.
- Assisted customers with banking needs and inquiries.
- Counted, verified and handled bank deposits and armored car transactions.
- Handled various accounting transactions.
- Monitored and verified suspicious activity on customer accounts.
- Trained new hires on customer service policies and procedures.
- Established rapport with new clients to increase satisfaction and loyalty.
- Performed account maintenance by closing out accounts and changing customer addresses.
- Arranged monies received in cash boxes and coin dispensers according to denomination.
Casino Cage Cashier
EQC
Tacoma, WA
02.2000 - 12.2000
- Quickly and accurately counted drawers at start and end of each shift.
- Ensured smooth operations by balancing the cage at the end of each shift, identifying discrepancies, and resolving issues promptly.
- Maintained a comprehensive understanding of gaming regulations and casino policies, ensuring full compliance during all transactions.
- Performed daily reconciliation of personal cash drawer, ensuring precise accounting records were maintained throughout each shift.
- Maintained a secure work environment by adhering to strict company policies and regulations regarding cash handling and transaction documentation.
- Handled guest disputes professionally, escalating issues to supervisors when necessary while remaining calm under pressure situations that may arise from time-to-time within a casino.
- Contributed to a positive team atmosphere within the cage department, working collaboratively with coworkers toward shared goals of efficiency and accuracy.
- Safeguarded casino assets through diligent attention to detail, quickly identifying counterfeit currency or fraudulent activities when present.
- Enhanced casino customer satisfaction by providing timely and professional assistance with financial transactions.
- Reduced wait times for customers by consistently prioritizing speed without sacrificing accuracy in all transactions.
- Facilitated efficient chip exchanges for players by accurately counting chips and recording denominations in accordance with casino policies.
- Supported colleagues during peak times by stepping in as needed to handle customer inquiries or complete additional tasks.
- Constructed strong relationships with repeat patrons, fostering trust while maintaining professionalism at all times.
- Secured casino funds not in use after balancing cash drawer.
- Handled money, ticket and chips exchanges for customers.
- Complied with gaming commission rules by verifying players' ages.
- Documented exchanges accurately, reconciled transactions and processed authorization forms.
- Sold chips, tokens, and tickets to patrons.
- Protected cage from unauthorized access and monetary losses by consistently following security protocols.
- Supported guest satisfaction and loyalty through prompt customer service and timely payouts.
Cashier
Walmart
Puyallup, WA
10.1999 - 01.2000
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Enhanced shopping experience, provided product information and location assistance.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Increased sales of promotional items by informing customers about current offers.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked with floor team and managers to meet wide range of customer needs.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Cashier
Seven Eleven
Puyallup, WA
05.1999 - 10.1999
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
Education
Applied Associate Degree In Science - Accounting
Tacoma Community College
Tacoma, WAGeneral
W.h.adamson High
Dallas, TXGED - General
Dallas Intertribal
Dallas, TX07.1995
Skills
- Strong Work Ethic
- Fast Learner
- Efficient multitasking
- Team player mentality
- Professionalism and Integrity
- Stress Tolerance
- Cash handling expertise
- Accuracy and Precision
- Teamwork and Collaboration
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Proactive and Self-Motivated
- Relationship Building
- Customer Relations
- Interpersonal Skills
Affiliations
I am a tribal member of the, Standing Rock Sioux tribe in North/South Dakota region.
Languages
Spanish
Native or Bilingual
Lakota
Native or Bilingual
Timeline
Soft Count Clerk
Maverick Gaming Llc
12.2023 - Current
Cashier
WinCo Foods
10.2022 - 07.2023
Soft Count Clerk
Pete’s Flying Aces
05.2022 - 10.2022
Soft Count Clerk
Tacoma Casino Llc
05.2022 - 10.2022
Material Handler
Smart Talent
12.2021 - 02.2022
Dairy Clerk/online Clerk/cashier
Cashwise
04.2020 - 03.2021
Cage Cashier
4 Bears Casino & Lodge
10.2019 - 03.2020
Laborer
Command Center Staffing
09.2012 - 10.2019
Casino Cage Cashier
4 Bears Casino & Lodge
11.2011 - 07.2012
Security Officer
Grand River Casino
03.2011 - 07.2011
Casino Cage Cashier
Prairie Knights Casino & Resort
12.2010 - 02.2011
Soft Count Team Member
EQC
05.2009 - 11.2009
Main Banker
Muckleshoot Indian Casino
02.2005 - 11.2008
Casino Cage Cashier
EQC
02.2000 - 12.2000
Cashier
Walmart
10.1999 - 01.2000
Cashier
Seven Eleven
05.1999 - 10.1999
Applied Associate Degree In Science - Accounting
Tacoma Community College
General
W.h.adamson High
GED - General
Dallas Intertribal