Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cody Ward

Nederland,TX

Summary

Proven team player with a track record of enhancing customer engagement and streamlining order management at Zaxby's Restaurant. Excels in cash handling and food safety, contributing to significant improvements in service delivery and team efficiency. Demonstrated leadership in fast-paced environments, ensuring high-quality standards and operational excellence. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Adaptable Team Member accurate in completing orders, replenishing serving stations and cleaning spills. Assists servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional skilled in customer service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Crew Team Member

Zaxby's Restaurant
03.2024 - 08.2024
  • Worked well with teammates
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Collaborated with team members to complete orders.
  • Operated register to process payments and collect cash payment for order totals.

Team Member

Jimmy John's
01.2023 - 08.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.

Line Assembler

Tyson Foods
06.2020 - 12.2022
  • Collaborated with team members to meet production deadlines and maintain a consistent workflow.
  • Ensured product quality through thorough inspection of assembled items before moving them to the next stage in the process.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Met daily quotas consistently by always working hard and efficiently with little downtime.
  • Demonstrated adaptability by learning new techniques or working with different materials when required for various product lines or special projects.
  • Practiced standard operating procedures for consistent production results.
  • Removed imperfections in component pieces and finished work.

Education

GED -

Learning Research Center
2101 South Ih-35 Suite 205 Austin TX 78741
07.2020

Skills

  • Customer Engagement
  • Cash Handling
  • Food handling
  • Food handling safety
  • Beverage Preparation
  • Food Running
  • Order Management
  • Menu Memorization
  • Ordering Procedures
  • Product Promotion
  • Time Management
  • Crew Leadership

Certification

TABC certified

Timeline

Crew Team Member

Zaxby's Restaurant
03.2024 - 08.2024

Team Member

Jimmy John's
01.2023 - 08.2023

Line Assembler

Tyson Foods
06.2020 - 12.2022

GED -

Learning Research Center
Cody Ward