Summary
Overview
Work History
Skills
Timeline
Generic

Cody Williamson

Omaha,NE

Summary

Dedicated crew leader lends several years experience to overseeing team communication, skills management and task completion. Focused and friendly comprehension of skills to juggle stressful, deadline-driven demands. Supervisory expertise committed to delivering outstanding customer service and optimal workflows.

Overview

1
1
year of professional experience

Work History

Crew Leader

SUBWAY®Restaurants
Omaha, Nebraska
05.2024 - 01.2025
  • Gained independent working skills and guided and mentored less experienced team members.
  • Positioned, aligned or sealed concrete wall sections or pipes.
  • Cleaned or prepared construction sites to eliminate hazards.
  • Assisted in resolving customer complaints or issues quickly and efficiently.
  • Assisted with diverse construction challenges to help team and customer.
  • Performed demanding physical work over extended periods and modeled positive attitude.
  • Inspected cleanliness, organization and safety of job sites after every shift.
  • Developed strategies for improved operational efficiency and customer satisfaction.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Resolved conflicts among employees in an effective manner.
  • Inspected dining room area regularly for cleanliness and adherence to safety standards.
  • Established policies for cash handling procedures to maximize security measures.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
  • Trained new employees to perform duties.
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Resolved and investigated complaints regarding service, food quality and accommodations.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Assisted with kitchen preparation during peak times as needed.
  • Adhered to all health department regulations regarding food storage and preparation.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.

Crew Leader

SUBWAY®Restaurants
Omaha, Nebraska
05.2024 - 01.2025
  • Gained independent working skills and guided and mentored less experienced team members.
  • Trained new employees on restaurant procedures and plating techniques.
  • Monitored temperature of refrigeration units to ensure proper storage conditions.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
  • Assembled and served meals according to specific guest requirements.
  • Organized takeout orders for customers on the go or ordering ahead of time.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
  • Followed health code regulations when handling food items safely.

Really great amazing worker appeared arrived on time

Skills

  • Crew coordination
  • Staff support
  • Verbal and written communication
  • Equipment maintenance

Timeline

Crew Leader

SUBWAY®Restaurants
05.2024 - 01.2025

Crew Leader

SUBWAY®Restaurants
05.2024 - 01.2025
Cody Williamson