Cody R BAACK

• Managed day-to-day department operations with effective workflow coordination.
• Provided hands-on training to new hires, ensuring they were well-equipped to perform their roles successfully from day one.
• Order receive and verify incoming cash from bank and reconcile cash differences, Verify cash received from and disbursed to tellers.
• Replenish, maintain and audit cash recyclers
• Scan checks received from other departments and savings bonds if needed.
• Respond to routine inquiries and research regarding payments, balances, deposits, withdrawals, etc. Research Teller outages and take necessary steps to make corrections to members accounts and or ledger account. Assist in resolving overages and shortages within teller line and within branch
• Balance the vault and branch to ensure Branch cash on hand balances at close of business
• Part of Core Conversion team that helped implement core conversion from Fiserv to Keystone Correlation. Assisted in Data Validation and Testing to ensure a smooth transitions within the new core

• Processed deposits, loan payments, withdrawals transfers and mail transactions
• Process authorized Shared Branching transactions
• Log and process night drop deposits
• Sell/process money orders, Official Checks, redeem savings bonds and MasterCard/Visa advances
• Balance assigned cash drawer daily
• Responsible for compliance with the Fair and Accurate Credit Transactions Act, Anti-Money Laundering Act, including monitoring for any illegal activity as it applies to the position
• Count and Monitor member coin deposits for accuracy through coin counter

Product Flow Specialists receive and ship product to and from stores, stock product, and assist customers with product carry-outs and online orders. They support overall store goals by performing tasks that ensure product integrity and customer fulfillment. Also played active role in accurately recording inventory and supporting store shrink or asset protection plans.

Key Responsibilities

• Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.
• Receives and documents physical product from trucks (Best Buy Supply Chain and External Carrier) following processes outlined in Standard Operating Procedures (SOP).
• Prepares and documents physical product shipments from store to specified destinations as outlined in SOP
• Operates equipment according to company safety standards to assist in moving product.
• Completes daily replenishment to ensure product is fully stocked.
• Executes process outlined in SOP when product variances are identified.
• Ensures products are properly secured to reduce store shrink.
• Provides back up for Planogram Specialist and Inventory Specialist as necessary.
• Monitors notifications of online orders and brings product to customer service desk or ships directly from store based on SOP.
• Safely loads merchandise into customers' vehicles as requested.
• Completes daily tasks as assigned by store leadership or department supervisor.

• Uses strong communication skills to provide customer support, solving issues and providing solutions for customers not in store.
• Used wide variety of company resources and tools to meet customer needs..
• Understand basic Checkout, Customer Service (Price Match, Returns/Exchanges) and Store Pickup processes as outlined in operating procedures and policies listed on BestBuy.com.
• Ability to speak to weekly/daily on promotions and offers to customers.
• Maintains working partnership with nearby retail locations and associates.
  

• Monitor store for potential security risks and alarm function.
• Protect against fraudulent activity by creating AP Alerts and reporting and documenting incidents properly when necessary.
• Teach and coach store employees about principles, standards and policies related to safety and crisis events and monitor their fulfillment.
• Work with Asset Protection Lead and others to resolve any hazards or compliance issues and investigate any employee or customer accidents.
• Interact with customers and store employees to maintain a safe and profitable environment.

• Responsibilities included grooming eight playing fields, maintain immaculate facilities and ensure playing surfaces were game ready.

• Job tasks covered preparation of walls for subsequent concrete pouring and finishing including grout and grinding.

• Jobs included mowing city offices around the city, trash removal in parks and at city offices, pouring concrete, trimming trees in the parks.

• Welcoming guests with prompt, quality service that involved tasks ranging from check-in, confirm contact details, dates of stay, method of payment collect cash and/or verify credit card data.
• Also handled questions and complaints in timely and professional manner.

• Accountable for removing beverages from outdated packaging and repurposed to new packaging.
• Newly packaged beverages were then processed on pallets to be shipped to various locations in the greater Denver area.