Cody Ward
Whitehall,OH
Summary
Focused Operations Manager bringing 7 years of experience supporting organizational efforts in uniquely challenging locations. Dedicated to strategic planning and delivery of large-scale objectives, while maintaining highest levels of integrity and respect. Adept at facilitating attainment of complex goals in environments ranging from city communities to corporate offices. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Proficient at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Operations Manager
Whittguard Security
Columbus, OH
02.2019 - Current
- Supervised day-to-day workflow of employees in order to maintain quality standards.
- Managed scheduling, training and inventory control.
- Addressed customer concerns with suitable solutions.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Developed and maintained security policies, procedures, and standards to ensure compliance with applicable regulations.
- Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
Armed Security Supervisor
Patriot Protection Services
Columbus, OH
03.2019 - Current
- Provided escorts for personnel working in high-risk areas.
- Responded quickly and appropriately to emergency situations, such as medical emergencies or disturbances.
- Attended training sessions related to safety protocols and emergency response procedures.
- Interacted with law enforcement officers during investigations involving criminal activity.
- Developed and implemented strategies for improving security measures.
- Diffused active disturbances with de-escalation techniques, compassion and combat skills.
- Responded to emergency calls for service and provided assistance as needed.
Education
High School Diploma -
Whitehall Yearling High School
Whitehall, OH05-2011
Skills
- Risk Management Strategies
- Safety and Security Procedures
- Operations Management
- Schedule Management
- Training Management
- Customer Relations
- Contract Management
Certification
- OPOTA Certified for 10 years
- First Aid & AED Certified
Timeline
Armed Security Supervisor
Patriot Protection Services
03.2019 - Current
Security Operations Manager
Whittguard Security
02.2019 - Current
High School Diploma -
Whitehall Yearling High School
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