Cohen Barringer
Lancaster
Summary
Detail-oriented Patient Service Associate with experience in managing electronic health records and collaborating with healthcare teams. Known for exceptional communication skills and a commitment to enhancing patient care through efficient service processes.
Overview
4
4
years of professional experience
Work History
Patient Service Associate
Digestive Associates Of Ohio
Columbus
06.2022 - Current
- Handled incoming calls from patients, ensuring timely resolution of inquiries and fostering patient satisfaction.
- Verified insurance information and processed patient registrations, reducing wait times and facilitating smoother patient flow.
- Collaborated with team members to streamline patient service processes, enhancing overall patient experience.
- Managed patient records using electronic health record systems.
- Maintained accurate records of patient visits including diagnosis codes, treatments rendered, medications prescribed, lab results.
Education
Bachelor of Science - Psychology
Ohio University-Lancaster
Lancaster, OH05-2029
High School Diploma -
Fairfield Union Highschool
Lancaster, OH05-2026
Skills
- Patient records management
- Healthcare systems
- Medical terminology
- Scheduling appointments
- Customer service
- Effective communication
- Team collaboration
- Problem solving
- Data analysis
- Research skills
- Professionalism and etiquette
Timeline
Patient Service Associate
Digestive Associates Of Ohio
06.2022 - Current
Bachelor of Science - Psychology
Ohio University-Lancaster
High School Diploma -
Fairfield Union Highschool