Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Cohen Hinkley

Lakeland,FL

Summary

Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.

Overview

4
4
years of professional experience

Work History

Customer Service Associate

Walgreens
10.2022 - Current
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
  • Streamlined communication with clients for improved service experiences and increased loyalty.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Trained new associates in company policies and procedures, fostering a supportive work environment.
  • Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
  • Contributed to the enhancement of sales strategies by upselling relevant products or services during customer interactions.
  • Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.

Dog Walker

Self-employeed
08.2020 - 09.2022
  • Increased client satisfaction by providing timely and attentive care for their pets.
  • Enhanced pet well-being through regular exercise, playtime, and companionship during walks.
  • Built trust with clients by consistently maintaining clear communication regarding their pets'' needs and progress.
  • Ensured safety of pets during walks by adhering to leash laws and monitoring for potential hazards.

Education

High School Diploma -

McKeel Academy of Technology
Lakeland
05.2024

Skills

  • Regulatory Compliance
  • Team Collaboration
  • Inventory Control
  • Stock replenishment
  • Negotiation
  • Complex Problem-Solving
  • Product Knowledge
  • Safety Regulations
  • Refunds and exchanges
  • Customer Complaint Resolution
  • Product and service solutions
  • Customer Service

Accomplishments

Involved in multiple clubs such as: National Honor Society, Art Club, and Senior Student Council.


In Art Club and Senior Student Council as President/Leader involved in the organization and development of ideas and making school events.

Timeline

Customer Service Associate

Walgreens
10.2022 - Current

Dog Walker

Self-employeed
08.2020 - 09.2022

High School Diploma -

McKeel Academy of Technology

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Cohen Hinkley