Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
Generic

Cohyn Gilbert

Matthews,NC

Overview

2
2
years of professional experience

Work History

Barista

Rocky River Coffee
Harrisburg, NC
03.2023 - Current
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Ground beans for espresso shots according to individual customer specifications.
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
  • Placed orders with suppliers for delivery of products required for daily operations.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Kept up-to-date records of sales transactions using point-of-sale systems.
  • Developed creative recipes for signature coffees or blended drinks unique to the cafe.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Wrapped, labeled and dated food items for sale.
  • Recommended pastries and sandwiches to pair with customers' beverages.

Wearhouse Worker

Carolina Made
Indian Trail, NC
04.2022 - 08.2023
  • Maintained stock levels in accordance with company policies.
  • Received and tracked incoming inventory shipments.
  • Organized warehouse space for efficient storage of products.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Assembled orders according to customer requests.
  • Operated scanners, computers, and other equipment to track orders.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Inspected damaged goods prior to disposal or return to vendor.
  • Followed established guidelines for picking orders accurately.
  • Assisted customers with product selection inquiries when needed.
  • Investigated any reported problems regarding shipping errors or damages.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Received deliveries, scanned packages and updated orders in internal database.

Education

High School Diploma -

Metrolina Christian Academy
Indian Trail, NC
05-2024

Biology Teacher Education

Central Piedmont Community College
Charlotte, NC

Skills

  • Food Preparation
  • Beverage Preparation
  • Coffee expertise
  • Opening and closing duties
  • Espresso machine operation
  • POS Systems
  • Communication
  • Customer Service
  • Active listener
  • Professional Demeanor
  • Speedy and efficient

Affiliations

  • Volunteer at Metrolina Christian

Languages

Greek
Limited
Spanish
Elementary
English
Full Professional

Accomplishments

  • Highest Honors
  • A-Honor roll

Timeline

Barista

Rocky River Coffee
03.2023 - Current

Wearhouse Worker

Carolina Made
04.2022 - 08.2023

High School Diploma -

Metrolina Christian Academy

Biology Teacher Education

Central Piedmont Community College

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Cohyn Gilbert