Cohyn Gilbert
Matthews,NC
Overview
2
2
years of professional experience
Work History
Barista
Rocky River Coffee
Harrisburg, NC
03.2023 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Ground beans for espresso shots according to individual customer specifications.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Monitored inventory levels of supplies and restocked when necessary.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Placed orders with suppliers for delivery of products required for daily operations.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Wrapped, labeled and dated food items for sale.
- Recommended pastries and sandwiches to pair with customers' beverages.
Wearhouse Worker
Carolina Made
Indian Trail, NC
04.2022 - 08.2023
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Assembled orders according to customer requests.
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Inspected damaged goods prior to disposal or return to vendor.
- Followed established guidelines for picking orders accurately.
- Assisted customers with product selection inquiries when needed.
- Investigated any reported problems regarding shipping errors or damages.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Received deliveries, scanned packages and updated orders in internal database.
Education
High School Diploma -
Metrolina Christian Academy
Indian Trail, NC05-2024
Biology Teacher Education
Central Piedmont Community College
Charlotte, NCSkills
- Food Preparation
- Beverage Preparation
- Coffee expertise
- Opening and closing duties
- Espresso machine operation
- POS Systems
- Communication
- Customer Service
- Active listener
- Professional Demeanor
- Speedy and efficient
Affiliations
- Volunteer at Metrolina Christian
Languages
Greek
Limited
Spanish
Elementary
English
Full Professional
Accomplishments
- Highest Honors
- A-Honor roll
Timeline
Barista
Rocky River Coffee
03.2023 - Current
Wearhouse Worker
Carolina Made
04.2022 - 08.2023
High School Diploma -
Metrolina Christian Academy
Biology Teacher Education
Central Piedmont Community College