Herman Houston IV
Detroit,USA
Summary
Dedicated and results-driven team player with proven leadership and communication skills. Seeking to leverage my diverse experience and skills to contribute to a dynamic and growth-oriented company.
Knowledgeable in medical billing, and customer service with a solid background in assisting with daily operations and supporting team objectives. Skilled in managing administrative tasks and improving workflow efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Guest Relations Sales Associate
Detroit Zoological Society
01.2025 - 08.2025
- Provided exceptional customer service to all guests.
- Worked admissions, rides and attractions, parking operations, and events.
- Utilized sales techniques to support revenue generation.
- Handled cash transactions accurately and followed procedures.
Life Insurance Agent
American Income Life (AIL)
01.2024 - 06.2025
- Licensed life insurance agent providing customized financial protection plans.
- Educated clients on life insurance options based on individual needs.
- Demonstrated strong interpersonal and sales skills in a performance-driven environment.
Data Entry/Billing Department Manager/Sample Processing
World Wide Labz
01.2021 - 01.2024
- Oversaw billing and data entry with accuracy and timeliness.
- Managed laboratory sample processes and regulatory compliance.
- Trained and supervised staff to improve workflow.
Event Security
SAFE Management
01.2019 - 01.2022
- Provided professional security services for major events.
- Monitored crowd behavior and ensured safety compliance.
Education
Bachelor of Arts - Business Administration
Clarke University
Dubuque, IA06-2027
General Education Coursework
Wayne County Community College
Detroit, MI01.2019
Skills
- Communication
- Teamwork
- Adaptability
- Problem-Solving
- Creativity
- Strong Work Ethic
Certification
Licensed Life Insurance Agent – State of Michigan
Timeline
Guest Relations Sales Associate
Detroit Zoological Society
01.2025 - 08.2025
Life Insurance Agent
American Income Life (AIL)
01.2024 - 06.2025
Data Entry/Billing Department Manager/Sample Processing
World Wide Labz
01.2021 - 01.2024
Event Security
SAFE Management
01.2019 - 01.2022
General Education Coursework
Wayne County Community College
Bachelor of Arts - Business Administration
Clarke University