Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cokorda Agung Rama Gita

Queens,NY

Summary

Dynamic and results-oriented professional with proven expertise in time management and clear communication, honed through roles at Dumbo House and Hyatt Regency Bali. Excelled in enhancing guest experiences by swiftly resolving complaints and improving service efficiency. Skilled in cleaning and sanitizing, ensuring top-notch cleanliness maintenance. Demonstrated exceptional team collaboration and a commitment to performance improvement.

Overview

3
3
years of professional experience

Work History

Busser

Dumbo House
09.2024 - Current
  • Provided attentive service and proactively assessed guest needs.
  • Arranged tables and chairs for special occasions and events.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.

Server

Hyatt Regency Bali
06.2022 - 03.2024
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Served food and beverages promptly with focused attention to customer needs.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

Associate of Applied Science - Hotel Management

International Institute Tourism And Business Bali
Tim. Jl. Kecak No.12, Tonja, Denpasar, Bali
12-2022

Skills

  • Time management
  • Attention to detail
  • Clear communication
  • Cleaning and sanitizing
  • Table bussing
  • Team collaboration

Timeline

Busser

Dumbo House
09.2024 - Current

Server

Hyatt Regency Bali
06.2022 - 03.2024

Associate of Applied Science - Hotel Management

International Institute Tourism And Business Bali

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Cokorda Agung Rama Gita