Colbee Quinn
Buena Park,CA
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
19
19
years of professional experience
Work History
Administrative Assistant-Remote
Superior Foods
Pomona, California
07.2022 - 04.2026
- Prepared reports and presentations for management review, enhancing decision-making processes.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Composed letters, memos, reports, emails, and presentations for management staff.
- Managed database systems containing customer contact information.
- Processed invoices for payment using accounting software applications.
- Compiled and organized data from various sources into reports for management review, supporting informed decisions.
Police Aide
City of Cypress
Cypress, California
02.2018 - 10.2022
- Maintained accurate incident and report records to support departmental operations.
- Responded to public inquiries about department policies and procedures, enhancing community understanding.
- Organized files and ensured timely retrieval of important documents.
- Followed department's data integrity processes to verify confidentiality of case and record information.
- Organized files, developed spreadsheets, faxed reports, and scanned documents.
- Inputted data into databases to monitor and analyze crime statistics, contributing to informed decision-making.
- Performed clerical duties such as typing correspondence, photocopying documents and mailing letters.
- Updated records related to arrests or citations issued by police officers in accordance with established procedures.
- Answered incoming calls from citizens and provided them with assistance regarding their inquiries.
Administrative Assistant
Teletrac
Garden Grove, California
02.2015 - 09.2015
- Managed daily office operations and ensured smooth workflow.
- Coordinated meetings and scheduled appointments to optimize team collaboration.
- Maintained office supplies inventory and placed orders as needed.
- Supported team members with administrative tasks to enhance productivity.
- Implemented filing systems to streamline document retrieval processes.
- Answered phone calls and emails to facilitate clear communication and support business operations.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents to enhance retrieval efficiency and ensure confidentiality.
- Handled confidential documents in an organized fashion according to established protocol.
- Composed letters, memos, reports, emails, and presentations for management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Directed customer inquiries to appropriate department personnel.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Proofread content for typo-free emails and documentation.
- Facilitated communication between different departments within the organization.
Administrative Assistant
SEOP
Santa Ana, California
12.2011 - 01.2013
- Managed daily office operations and ensured smooth workflow.
- Coordinated meetings, scheduled appointments, and maintained calendars.
- Assisted in preparing reports and presentations for management review.
- Handled correspondence, including emails and phone inquiries from clients.
- Managed office supplies inventory and ordered items to ensure availability.
- Supported team members with administrative tasks to enhance productivity.
- Implemented filing systems to streamline document retrieval processes.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Supported executive team with administrative tasks, including scheduling meetings and managing calendars to optimize time management.
- Managed database systems containing customer contact information.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Coordinated mailings by sorting and preparing packages for efficient delivery via courier or postal service.
- Directed customer inquiries to appropriate department personnel.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Proofread content for typo-free emails and documentation.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Facilitated communication between different departments within the organization.
Front Office Supervisor
Cypress Courtyard by Marriott
Cypress, California
04.2007 - 06.2011
- Supervised front desk operations to ensure efficient guest check-in and check-out.
- Supervised front office staff, including hiring and training new employees.
- Trained and mentored staff on customer service best practices and hotel policies.
- Ensured proper customer service standards were met.
- Resolved guest complaints swiftly, ensuring a consistently positive hotel experience.
- Managed reservations using property management systems for optimal room allocation.
- Organized staff schedules to ensure adequate coverage during peak periods.
- Monitored supply inventory and ordered materials to maintain operational efficiency.
- Coordinated interdepartmental communication to improve guest satisfaction and streamline service flow.
- Coordinated with other departments to ensure smooth operations.
- Implemented policies and procedures related to the front office operations.
- Implemented hotel safety protocols to maintain a secure environment for guests and staff.
- Maintained accurate records of all guests' bookings and payments.
- Kept close eye on front desk to promptly address and resolve issues.
Education
High School Diploma -
Pacifica High School
Garden Grove, CA06-2004
Associate of Arts - General
Goldenwest College
Huntington Beach, CA02-2022
Skills
- Customer relationship management
- Office administration
- Database management
- Document organization
- Data entry
- Microsoft Excel
- Excel functions
- Typing 66wpm
- Attention to detail
- Time management
- Problem solving
- Self-starter
- Customer relations
- Confidential record handling
Timeline
Administrative Assistant-Remote
Superior Foods
07.2022 - 04.2026
Police Aide
City of Cypress
02.2018 - 10.2022
Administrative Assistant
Teletrac
02.2015 - 09.2015
Administrative Assistant
SEOP
12.2011 - 01.2013
Front Office Supervisor
Cypress Courtyard by Marriott
04.2007 - 06.2011
High School Diploma -
Pacifica High School
Associate of Arts - General
Goldenwest College