Colbi Zorich
Woodinville
Summary
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitress
Willows Run Golf Complex
Redmond
07.2022 - Current
- Prepared checks accurately and processed payments promptly.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Camp Counselor
YMCA Of Greater Indianapolis
Seattle
06.2024 - 08.2024
- Developed lesson plans for activities that were age-appropriate and engaging for campers.
- Encouraged camper participation and engagement through enthusiastic leadership and role modeling.
- Engaged with parents on a regular basis to discuss their child's progress at the camp.
Parcel
Fred Meyer
Kirkland
04.2020 - 08.2020
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Bachelor of Science -
University of Redlands
Redlands, CA04-2026
High School Diploma -
Inglemoor High School
Bothell, WA06-2022
Skills
- Customer service
- Project management
- Time management
- Team collaboration
- High energy and stamina
- Cool under pressure
Accomplishments
- Basketball All league 1st team
- Academic All District team
Certification
- Washington State Food Worker Card
- Mandatory Alcohol Server Training
Timeline
Camp Counselor
YMCA Of Greater Indianapolis
06.2024 - 08.2024
Waitress
Willows Run Golf Complex
07.2022 - Current
Parcel
Fred Meyer
04.2020 - 08.2020
Bachelor of Science -
University of Redlands
High School Diploma -
Inglemoor High School
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