Summary
Overview
Work History
Education
Skills
Timeline
Generic

Colby Criswell

Summary

Enthusiastic and motivated recent High School graduate with strong background in customer service and hands-on experience in various roles. Proven ability to communicate effectively with diverse customers and resolve issues with positive attitude. Adaptable and quick to learn, eager to apply skills in a dynamic work environment. Committed to delivering exceptional service and contributing to team success.

Overview

1
1
year of professional experience

Work History

Airport Ramp Agent

Envoy Air Inc.
09.2024 - Current
  • Minimized damage to luggage and cargo by adhering to proper handling procedures at all times.
  • Reduced flight delays by consistently maintaining punctual baggage handling and cargo loading processes.
  • Cleaned airplanes between flights, sanitized lavatories, and seat trays as per company specifications.
  • Upheld strict adherence to FAA regulations and safety protocols during all aspects of ramp agent duties.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Demonstrated flexibility in adapting to various types of aircrafts, supporting diverse airline clients'' needs efficiently.

Bag Room Attendant

Lockport Town And Country Club
04.2024 - 08.2024
  • Ensured timely transport of guest luggage from the parking lot to the bag room or locker rooms, elevating guest experience upon arrival at the facility.
  • Increased overall efficiency by maintaining accurate records of stored golf bags and their respective owners.
  • Reduced wait times for guests through effective communication with pro shop staff regarding tee times and schedules.
  • Streamlined bag retrieval process for faster service to club members and guests.
  • Demonstrated commitment to safety by conducting regular inspections of golf carts, identifying potential issues before they escalated.
  • Actively contributed towards a positive work culture within the team through open communication channels and collaborative problem-solving approach.
  • Provided excellent customer service, addressing member needs promptly and courteously.
  • Displayed consistent professionalism when interacting with both members and non-members alike while providing exceptional customer service.

Education

Advanced Regents Diploma - General Studies/Welding

Lockport High School
Lockport, NY
05-2024

Skills

  • Security awareness
  • Baggage handling
  • Dangerous goods handling
  • Aircraft marshalling
  • Safety procedures compliance
  • Ground support equipment operation
  • Problem-solving
  • Team leadership
  • First aid training
  • Organizational skills
  • customer service
  • welding and fabrication

Timeline

Airport Ramp Agent

Envoy Air Inc.
09.2024 - Current

Bag Room Attendant

Lockport Town And Country Club
04.2024 - 08.2024

Advanced Regents Diploma - General Studies/Welding

Lockport High School

Similar Profiles

CREATE PROFILE
Colby Criswell