Colby Cummings
Easton,MD
Summary
Versatile team member offering over 2 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Great communication with others and great listener, and problem solver.
Hardworking Exterminator bringing demonstrated abilities in inspecting sites, mixing chemicals and analyzing problems. Effectively determine property needs and ideal strategies for removing pests. Implementing physical strategies such as baits to further enhance chemical-based approaches.
Has vast knowledge and experience with handling dangerous and hazardous items safely in the work environment.
Overview
5
5
years of professional experience
Work History
Exterminator
Reliable Pest Control
06.2021 - Current
- Eliminated pest infestations by conducting thorough inspections and identifying root causes of infestations.
- Improved customer satisfaction by providing timely and efficient extermination services.
- Maintained a safe work environment by adhering to safety regulations and using appropriate protective gear.
- Reduced callbacks for pest control issues with meticulous application of treatments and diligent follow-up visits.
- Safeguarded public health by eliminating pests carrying diseases such as rodents or insects.
- Built strong relationships with clients, earning trust through professionalism, reliability, and consistent results.
- Assisted clients in preventing future infestations through education on proper sanitation and home maintenance practices.
- Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
- Completed required treatment documentation while on-site and returned paperwork to office for processing.
Personal Shopper
Harris Teeter Grocery Store
04.2019 - 12.2020
- Enhanced client satisfaction by providing personalized shopping experiences based on individual styles and preferences.
- Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
- Increased sales revenue by carefully selecting high-quality products tailored to the unique needs of each client.
- Streamlined shopping processes for clients by conducting thorough research and staying current on fashion trends and product availability.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Collaborated with store managers and sales associates to ensure seamless integration of personal shopping services within the retail environment.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Loaded and unloaded orders at customer's homes or locations.
- Provided product advice to customers to help select most suitable items for individual needs.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Developed professional relationships with customers to establish repeat business and increase trust.
- Documented sales and customer feedback to enable tracking history and maintain accurate records.
- Communicated with vendors to stay informed of new products and stock availability.
- Contributed to team objectives in fast-paced environment.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Trained new employees on customer service, money handling and organizing strategies.
- Built relationships with customers and community to promote long term business growth.
- Informed customers of promotions to increase sales productivity and volume.
Education
Bachelor of Arts - Production Design
Savannah College of Art And Design
Savannah, GA06.2025
High School Diploma -
Saints Peter And Paul
1212 S. Washington Street Easton, MD 2160106.2021
Skills
- Safety Protocols
- Preventive Measures
- Critical Thinking
- Planning and Organization
- Flexible Schedule
- Relationship Building
- Decision-Making
- Attention to Detail
- Problem Solving
- Adaptability
- Excellent Communication
- Active Listening
Websites
Model making, Sketching, Theme Park Designing
Ever since I took Design II: 3D Form in Space at Scad, I uncovered a passion i had for 3d modeling, since i took that class I created 2 large scale projects that I am extremely proud of.
I took up Sketching when I was young, starting with tracing images to creating my own characters and environments, I feel I have developed a lot of experience that has helped me get to where I am today.
I have been an avid theme park fan since I was a kid, The ability to feel like anything I imagined was possible while being immersed in these environments inspired me. I then found out about Themed Entertainment and how I could create my own attractions and sets for millions to enjoy. The many concepts and ideas of rides, restaurant, lands and themes have expended my horizons and gave me the confidence that I can really achieve my dream of being a Themed Entertainment Designer.
Timeline
Exterminator
Reliable Pest Control
06.2021 - Current
Personal Shopper
Harris Teeter Grocery Store
04.2019 - 12.2020
Bachelor of Arts - Production Design
Savannah College of Art And Design
High School Diploma -
Saints Peter And Paul
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