Colby Dickerson

Dollar General

05.2023 - Current

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed the cash register and assisted customers with self checkout when needed.
Cleaned the store during closing which included mopping, sweeping, cleaning bathrooms, taking out the trash, locking the doors, and ensuring the store is ready for the next day.
Answered customer questions about sizing, accessories, and merchandise care.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Listened to customer needs and desires to identify and recommend optimal products.