Colby Fletcher
Pleasant Grove,UT
Summary
Seasoned training leader with a strong track record in enhancing employee skills and development at doTERRA International LLC. Skilled in implementing Learning Management Systems and designing effective curricula that align with business goals. Recognized for building cross-functional partnerships and driving international training success.
Overview
12
12
years of professional experience
Work History
Senior Manager, Training & Leadership Development
doTERRA International LLC
Pleasant Grove, Utah
05.2021 - Current
- Implemented two new Learning Management Systems , enhancing global training efficiency and reaching international markets
- Led strategic growth initiatives in training across diverse regions, including Mexico, Hungary, and Brazil.
- Built cross-departmental partnerships to align training strategies with business objectives, involving HR, Marketing, IT, and Operations.
Training Manager
doTERRA International LLC
Pleasant Grove, Utah
01.2018 - 05.2021
- Developed and evaluated training programs to boost employee competencies, utilizing feedback and assessments for improvement.
- Collaborated with department heads to identify training needs and gaps.
- Implemented systems for tracking employee certifications and qualifications across departments.
Training Team Lead
doTERRA International LLC
Pleasant Grove, Utah
04.2017 - 01.2018
- Coordinated training schedules and task assignments to optimize team workflow and performance.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Held regular one-on-one coaching sessions with staff members to encourage personal development.
Trainer
doTERRA International LLC
Pleasant Grove, Utah
01.2017 - 04.2017
- Supported the onboarding process for new employees through comprehensive training programs.
- Adapted teaching methods according to the needs of individual learners or groups.
- Created training materials that strengthened comprehension of customer service skills and applications.
Project Manager
EMC
Draper , UT
12.2014 - 01.2016
- Coordinated team meetings to ensure alignment on project deliverables.
- Monitored project progress and adjusted schedules as needed for efficiency.
- Managed multiple projects with competing deadlines simultaneously.
Customer Service Representative (Spanish Speaking)
EMC
Draper, Utah
01.2014 - 12.2014
- Assisted customers with inquiries and resolved issues efficiently.
- Documented customer interactions in the CRM system effectively.
- Trained new staff on company policies and customer service practices.
Education
Bachelor of Science - Software Engineering
Western Governors University
Salt Lake City, UT11-2025
Skills
- Instructional Design
- Training Facilitation
- Curriculum Development
- Project Management
- Learning Management Systems Implementation
- Cross-functional Team Leadership
- Talent Development
- Employee Engagement Strategies
Languages
Spanish
Full Professional
References
References available upon request.
Timeline
Senior Manager, Training & Leadership Development
doTERRA International LLC
05.2021 - Current
Training Manager
doTERRA International LLC
01.2018 - 05.2021
Training Team Lead
doTERRA International LLC
04.2017 - 01.2018
Trainer
doTERRA International LLC
01.2017 - 04.2017
Project Manager
EMC
12.2014 - 01.2016
Customer Service Representative (Spanish Speaking)
EMC
01.2014 - 12.2014
Bachelor of Science - Software Engineering
Western Governors University