Colby Goldsmith
Gresham,OR
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at M&M Restaurant & Lounge. Proven ability to operate forklifts and balers while maintaining a clean and organized environment. A cooperative team player, adept at problem-solving and effective communication, ensuring seamless operations and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Corrugate Tech
ABM Industries
Gresham, USA
09.2025 - 01.2026
- Operated a baler to get rid of cardboard and used a forklift to move bales to designated areas.
- I was assigned specific cleaning duties during the day to maintain common areas such as bathrooms, break rooms, hallways as well as keeping warehouse areas clean with scrubbing equipment.
- I was hired on by a janitorial union to maintain and clean a warehouse distribution site owned by Grainger.
- Oversaw warehouse duties like disposing of cardboard, plastic, wood, and metal to aid bulk pickers.
- Worked together as a team to manage daily cleaning duties.
Server
M&M Restaurant & Lounge
Gresham, USA
09.2022 - 06.2025
- Rejoined the family business as a server, consistently working five days a week and averaging over 30 hours.
- Enhanced interpersonal skills through daily interactions with a diverse range of customers.
- Welcomed and served customers throughout the day with attentiveness and professionalism.
- Managed closing duties of the restaurant, ensuring a clean and organized environment.
- Coordinated and catered events such as birthdays, reunions, and celebrations, demonstrating strong organizational skills.
- Provided support to bartenders, including serving alcoholic beverages and assisting with drink preparation.
- Obtained OLCC Service Permit, ensuring compliance with state regulations.
Team Member
Carl’s Jr
Gresham, USA
11.2021 - 09.2022
- Operated the drive-thru window during the graveyard shift from 10 PM to 4 AM.
- Managed routine duties before the morning shift, including sweeping, mopping, and wiping down tables in the lobby.
- Ensured cleanliness and functionality of soda machines by cleaning nozzles and changing syrup as needed.
- Maintained the restaurant's hygiene by managing trash disposal, bathroom cleanliness, and stock organization.
- Assisted in food preparation during peak times to ensure timely service.
Delivery Driver
DoorDash
Gresham, USA
04.2021 - 11.2021
- Delivered food through DoorDash, generating supplementary income.
Delivery Driver
Papa John’s Pizza
Gresham, USA
08.2019 - 04.2021
- Executed daily operations, including delivering food, managing the cut table, preparing food, and maintaining cleanliness at the restaurant.
- Engaged with customers both in-person at the register and via phone, enhancing customer satisfaction.
Material Handler
FedEx Express
Portland, USA
02.2019 - 05.2019
- Unloaded shipping containers from aircraft with precision and care.
- Transferred shipping containers from planes to the assortment facility efficiently.
- Sorted packages systematically within the assortment facility.
Service Agent
Dollar Rent a Car
PDX Airport, USA
06.2018 - 02.2019
- Maximized productivity during downtime through efficient task management.
- Performed thorough cleaning of rental vehicles and assisted customers with returns.
- Gained valuable driving experience by shuttling and parking rental cars.
Server
M&M Restaurant & Lounge
Gresham, USA
06.2016 - 02.2017
- Developed exceptional customer service skills while collaborating effectively in a fast-paced team environment.
- Operated a cash register proficiently and balanced the till accurately.
- Executed multitasking responsibilities, including taking orders, cleaning tables, and assisting customers.
Education
Some College -
Mt. Hood Community College
Gresham01.2019
Diploma -
Springwater Trail High School
Gresham06.2017
Skills
- Cooperative
- Work ethic
- Time management
- Effective communication
- Forklift operation
- Baler operation
- Team collaboration
- Attention to detail
- Problem solving
- Responsible
- Customer Service
- Flexible
- Active Listener
Timeline
Corrugate Tech
ABM Industries
09.2025 - 01.2026
Server
M&M Restaurant & Lounge
09.2022 - 06.2025
Team Member
Carl’s Jr
11.2021 - 09.2022
Delivery Driver
DoorDash
04.2021 - 11.2021
Delivery Driver
Papa John’s Pizza
08.2019 - 04.2021
Material Handler
FedEx Express
02.2019 - 05.2019
Service Agent
Dollar Rent a Car
06.2018 - 02.2019
Server
M&M Restaurant & Lounge
06.2016 - 02.2017
Some College -
Mt. Hood Community College
Diploma -
Springwater Trail High School