Colby Hales
Huntersville,NC
Summary
I have 3+ years of experience working in academic medical centers, faculty group practices, and clinical research settings. I served as the director of Business Development and Client Relations for Lake Norman Insurance, and am currently looking for my next role. Additionally, I have extensive experience in sales, marketing, and quality assurance/feasibility. I am a passionate, communicative, and dedicated leader, who is continually seeking opportunities for advancement with a desire to better all the spaces I enter!
Overview
3
3
years of professional experience
1
1
Certification
Work History
Director: Business Development & Client Relations
Lake Norman Insurance Agency
09.2023 - 10.2024
- Achieved over $100,000 in premium sales within my first three months, navigating an extremely volatile and challenging market
- Achieved over 20% agency growth within the first year by driving strategic initiatives
- Led the successful overhaul of internal communication and shipping strategies, enhancing operational efficiency by 75%
- Developed and executed profitable business strategies that contributed to sustained agency growth month over month
- Pioneered a new marketing pathway, expanding the agency's reach and brand visibility tenfold
- Expertly managed client relations, providing exceptional service both online and in-person
- Set a record as the agency's fastest producer to achieve full sales certification in two months.
- Directed key agency projects from inception to completion, ensuring seamless execution and success.
Business Development Team Intern- Commercial Operations
Javara Inc.
04.2023 - 08.2023
- Managed over $50 million in trial submissions and feasibility projects, ensuring precision and efficiency
- Conducted in-depth analyses of market trends, competitor activities, and emerging technologies within the biopharmaceutical industry
- Designed and delivered strategic presentations for executive pipeline meetings, utilizing past clinical trial data and innovative care solutions
- Cultivated and maintained strong client relationships with healthcare partners, hospitals, and emerging collaborators
- Led proposal development for major biopharmaceutical clients, including GSK, Moderna, and Pfizer.
Clinical Operations Intern- Externship
Javara Inc.
11.2022 - 01.2023
- Authored and integrated clinical trial protocols for leading companies such as Pfizer, Moderna, and GSK
- Worked effortlessly with patients and doctors to insure smooth clinical trial navigation
- Managed day-to-day operations in collaboration with biopharmaceutical companies, ensuring smooth project execution
- Achieved national certification for handling hazardous drugs and materials
- Assisted in the intake and packaging of hazardous drugs and materials for clinical trials, ensuring compliance and safety.
On-Campus Student Recruiter
Liberty University
12.2021 - 12.2022
- Facilitated academic tours for prospective students, showcasing university programs and facilities
- Managed relations with students and families both within and outside the university, providing exceptional support and communication
- Conducted hundreds of cold calls to drive participation in national recruiting events
- Demonstrated strong leadership, communication, and organizational skills in various roles
- Organized and executed 'College for a Weekend,' a national recruiting event designed to engage prospective students and their families.
Education
Bachelor of Arts - Interdisciplinary Studies, Business, Entrepreneurship, and Strategic Communications
Liberty University
08.2023
High School GED -
Calvary Day School
05.2020
Skills
- Strategic Planning
- Operations Management
- Creativity and Innovation
- Business Development
- Decision-Making
- Process Improvements
- Business Leadership
- Revenue Growth
Extracurriculars
- Cum Laude, Liberty University, 2023
- Dean’s List, Liberty University, 2020-2023
- School Mascot Security, Liberty University October 2022 - 2023
- Intramural Soccer, Liberty University, August 2020 - 2023
- Student Council, Calvary Day School, August 2019 – May 2020
- Varsity Soccer Player & Captain, Calvary Day School, August 2019 – October 2019
- Athlete Of the Year, Calvary Day School, 2020
- National Honor Society, Calvary Day School, 2020
Projects
- Strategic Growth Partnerships- Team Lead, Lake Norman Insurance Agency:
Developed key partnerships across the community with schools and non-profits, Facilitated community engagement events for these strategic partnerships, Utilized key partnerships to give back to neighboring communities
-Complete Overhaul of Agency Documents- Team Lead, Lake Norman Insurance Agency:
Led the processes of document retention for the previous 10 years, Streamlined retention processes from paper to secure online systems, Completed the project 1.5 months before target deadline, Excellent time management and organizational skills allowed us to come in thousands under budget
Certification
Project Management Certification, Google, 05/2023, 06/2023
Socials
colby_hales, Colby Hales
Timeline
Director: Business Development & Client Relations
Lake Norman Insurance Agency
09.2023 - 10.2024
Business Development Team Intern- Commercial Operations
Javara Inc.
04.2023 - 08.2023
Clinical Operations Intern- Externship
Javara Inc.
11.2022 - 01.2023
On-Campus Student Recruiter
Liberty University
12.2021 - 12.2022
Bachelor of Arts - Interdisciplinary Studies, Business, Entrepreneurship, and Strategic Communications
Liberty University
High School GED -
Calvary Day School