Overview
Work History
Education
Skills
Timeline
Generic

Colby Hancock

West Jordan,UT

Overview

5
5
years of professional experience

Work History

Asset Protection Investigator

Walmart
Salt Lake City, Utah
01.2025 - Current
  • Investigated shoplifting cases, apprehended subjects, and successfully recovered stolen merchandise.
  • Analyzed store theft patterns to support asset protection efforts and assisted in external and internal theft investigations.
  • Collaborated with law enforcement to close criminal cases and mitigate security concerns.
  • Trained associates on safety procedures and theft prevention practices.
  • Delivered guidance to staff on effective responses during challenging customer or personnel situations. on safe responses during tense customer or personnel interactions.

Security Operations Center Agent

Sportsman's Warehouse
West Jordan, Utah
10.2024 - 01.2025
  • Acted as a remote security operations center agent for Sportsman’s Warehouse, responded to theft incidents reported across the USA, documented cases in the theft management system, and coached store management on appropriate incident confrontation.

AutoCAD Draftsman

SCW Footings and Foundations
Salt Lake City, Utah
05.2024 - 10.2024
  • Created detailed AutoCAD drawings from provided plans, ensuring clear communication of information for field personnel. Collaborated with contractors to refine drawings and address inquiries, fostering strong professional relationships. Maintained professionalism and adhered to deadlines to ensure timely project completion.

Target Security Specialist (TSS)

Target
West Valley City, Utah
11.2021 - 05.2024
  • Assisted guests with electronic concerns as a tech consultant from 2021-2023, ensuring resolution of all tech-related calls and supporting store operations.
  • Maintained safety and security as a Target Security Specialist from 2023-2024, responding to and documenting theft incidents while collaborating with store team and leaders to implement theft prevention strategies.

Courtesy Clerk

Smiths Food and Drug
West Jordan, Utah
07.2021 - 09.2021
  • Worked as a courtesy clerk in the customer service department. Assisted customers by bagging groceries, retrieving carts, and maintaining cleanliness of the store and surrounding areas.

Education

High School Diploma -

Itineris Early College High School
West Jordan, UT
05-2023

Associates - Information Technology

Salt Lake Community College
Salt Lake City, UT
09-2026

Skills

  • Asset protection
  • Loss prevention strategies
  • Theft prevention strategies
  • Theft pattern analysis
  • Risk assessment
  • Incident reporting
  • Safety training techniques
  • Retail operations
  • Team collaboration

Timeline

Asset Protection Investigator

Walmart
01.2025 - Current

Security Operations Center Agent

Sportsman's Warehouse
10.2024 - 01.2025

AutoCAD Draftsman

SCW Footings and Foundations
05.2024 - 10.2024

Target Security Specialist (TSS)

Target
11.2021 - 05.2024

Courtesy Clerk

Smiths Food and Drug
07.2021 - 09.2021

High School Diploma -

Itineris Early College High School

Associates - Information Technology

Salt Lake Community College
Colby Hancock