Game Bug Bounty
Colby Newton
Network Professional
Conroe,TX
Summary
Highly skilled Help Desk Technician experienced with troubleshooting and resolving technical issues. Strong background in providing efficient and effective solutions to clients. Dedicated team player delivers great customer service.
Overview
4
4
years of professional experience
4
4
Certification
2
2
Languages
6
6
years of post-secondary education
Work History
Junior System Administrator
Houston Auto Auction
2020.10 - 2021.02
- Provided top-notch customer service by promptly addressing helpdesk tickets and user inquiries.
- Conducted regular audits of IT assets, ensuring proper inventory management and license compliance.
- Participated in on-call rotations to provide round-the-clock support for mission-critical systems as needed. Including holidays to prevent down-time.
- Collaborated effectively with vendors on procurement activities, ensuring cost-effective purchases supported organizational needs.
- Setup SharePoint site pages per department.
- Self-motivated, with a strong sense of personal responsibility.
Desktop Support Technician
NextSource
02.2020 - 10.2020
- Maintained technology equipment performance by configuring, diagnosing and repairing hardware.
- Demonstrated strong knowledge of all types of electrical components, operations, specifications and proper testing methods.
- Maintained detailed documentation through all phases of development, testing and analysis to enhance organizational productivity.
- ISD liaison for multiple districts.
ICS Cybersecurity Intern
AeSolutions
01.2019 - 05.2019
- Evaluated new cybersecurity tools and technologies, ensuring that the organization remained up-to-date on industry best practices.
- Analyzed system logs for suspicious activity, identifying potential threats before they caused damage.
- Maintained detailed documentation of cybersecurity incidents and remediation efforts for future reference and analysis purposes.
- Collaborated with IT team to identify potential security risks and develop mitigation strategies.
- Developed Python (Scrapy) tool to update companies vulnerability database.
Machine Operator
Ethicon Inc, Johnson & Johnson
07.2013 - 03.2017
- Packaging/Sterilization of Suture products.
- Trained new hires to operate Harro Höfliger Foil machines and safety equipment.
- Initiated and developed a computer program to maximize efficiency.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
Education
Bachelor of Arts - Networking And Security
University of Houston - Victoria
Katy, TX 2019 - 2023
Associate of Science - Computer Networking- Security
Houston Community College
Houston, TX 2016 - 2019
General
Howard College
San Angelo, TXSkills
- DHCP Configuration
- Network Troubleshooting
- Windows administration
- System monitoring
- Software Installation
- User Support
- Virtualization Technologies
- Desktop troubleshooting
- Project Management
- Technical Support
- Network Administration
Accomplishments
NASA CCAS Program
https://www.nasa.gov/learning-resources/nasa-community-college-aerospace-scholars/
Certification
- CompTIA Security+ ce Certification
- CompTIA Network+ ce Certification
- CompTIA A+ ce Certification (Expired)
- Cisco - Introduction to Cybersecurity
- Introduction to Control Systems Cybersecurity 101 - U.S. Department of Homeland Security
- Intermediate Cybersecurity for Industrial Control Systems 201 - U.S. Department of Homeland Security
https://www.credly.com/badges/eef459ab-2cef-426d-8b3a-5e78db1184b9/public_url
Interests
Unreal Game Development
Docker
Cybersecurity
Veterans
Homelab
Home Automation
Timeline
Junior System Administrator
Houston Auto Auction
2020.10 - 2021.02
Desktop Support Technician
NextSource
02.2020 - 10.2020
Bachelor of Arts - Networking And Security
University of Houston - Victoria
2019 - 2023
ICS Cybersecurity Intern
AeSolutions
01.2019 - 05.2019
Associate of Science - Computer Networking- Security
Houston Community College
2016 - 2019
Machine Operator
Ethicon Inc, Johnson & Johnson
07.2013 - 03.2017
General
Howard College
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