Results-driven Supervisor with a proven ability to resolve critical issues in high-pressure environments. Demonstrates expertise in team building and talent management, leading to enhanced productivity and performance. Committed to implementing continuous improvement initiatives that drive operational efficiency.
Overview
11
11
years of professional experience
Work History
Bar Supervisor (40 Hours Per Week)
Morale Welfare and Recreation
Pensacola, FL
08.2023 - Current
Oversaw daily operations of four locations.
Analyzed monthly financial statements, identified variances, and provided variance reports.
Liaised with vendors to source specialty items
Maximized efficiency by delegating tasks to staff members based on their skill sets.
Leveraged the Microsoft Office Suite and Kronos programs.
Monitored contractor performance to ensure compliance with contractual obligations.
Analyzed bids from contractors and vendors before submitting requests to A/O.
Designed detailed schedules to ensure seamless execution of large-scale events.
Reviewed purchase orders, contracts, and invoices to ensure accuracy.
Ensured compliance with government regulations regarding purchasing activities.
Conducted surveys to assess customer satisfaction levels for MWR services.
Created marketing materials for MWR events.
Secured funding for NAF entities through well-crafted grant proposals.
Developed contractual agreements in accordance with established policies and procedures.
Managed the entire recruiting process, from job posting to onboarding of new hires.
Updated candidate details when required in the tracking system.
Collaborated with nearby governmental bodies to ensure successful execution of large-scale events.
Social Services Caseworker (40 Hours Per Week)
DHR; State of Alabama
Mobile, AL
04.2023 - 08.2023
Presented clients with information, referrals, and assistance accessing resources such as food, housing, and transportation.
Performed ongoing monitoring of care plans to evaluate effectiveness, documenting interventions and goal achievements, and suggesting changes accordingly.
Formulated discharge plans in collaboration with the multidisciplinary treatment team, the patient, and the family.
Encouraged and motivated clients to develop new coping mechanisms and techniques to drive behavior modification.
Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
Assessed clients for neglect and abusive situations to compile documentation for court hearings and reports.
Facilitated frequent family conferences to discuss case plans in detail, and discuss goals.
CNA (12-36hrs Per Week)
Mobile Infirmary Medical Center
Mobile, AL
11.2021 - 04.2023
Facilitated activities of daily living, personal hygiene management, feeding, and ambulation.
Looked for physical, emotional, and symptomatic changes in the patient's condition, and obtained necessary care for medical concerns.
Maintained an accurate, timely flow of information by completing thorough patient records and updating the healthcare team on patient status.
Collected specimens, monitored vitals, and maximized patient comfort to maintain an optimal environment.
Collected information necessary for psychological diagnosis by interviewing, observing, and surveying patients.
Bartender (35-42hrs Per Week)
Walk On's Sports Bistreaux
Mobile, AL
06.2018 - 10.2021
Trained new bartenders on drink preparation and upselling techniques.
Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
Placed weekly liquor orders, and performed weekly liquor counts, maintaining adequate inventory.
Provided constructive feedback to enhance team performance as the bar lead.
Monitored daily checklists and side worksheets to keep other bar staff members on task.
Developed and implemented training programs for new bar staff.
Financial Analyst (40 Hours Per Week)
Alabama Orthopaedic Clinic
Mobile, AL
09.2014 - 02.2017
Summarized financial information and coverage for patients.
Verified that patients had proper insurance coverage prior to procedures or appointment scheduling.
Coordinated interviews between hiring managers and prospective employees.
Participated in team meetings to discuss current recruitment initiatives.
Managed the physician's calendar, scheduling patient appointments and procedures.
Managed front office customer service, appointment management, billing, and administration tasks to streamline workflow.
<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting
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