Summary
Overview
Work History
Education
Skills
Timeline
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Colby Thibodeau

North Easton,MA

Summary

Results-focused [Job Title] dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.

Overview

25
25
years of professional experience

Work History

Cosmetologist

Eclectic Hair Lounge
09.2016 - Current
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Answered phone calls and emails to schedule client appointments.

Pharmacy Technician

CVS Pharmacy
05.2013 - 12.2015
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.

Bakery Clerk

D'Orsi's Bakery And Deli
04.1998 - 09.2014
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Answered customer questions about products and services, helped locate merchandise.
  • Developed strong rapport with customers and created positive impression of business.
  • Managed efficient cash register operations.

Education

No Degree - Business

Suffolk University
Boston, MA

Bachelor of Arts - Secondary Education

Bridgewater State University
Bridgewater, MA
05.2027

High School Diploma -

Peabody Veterans Memorial High School
Peabody, MA
05.2001

Skills

  • Client Satisfaction
  • Memorization Techniques
  • Hair Coloring Expertise
  • Build Customer Relationships
  • Administrative Duties
  • Clear Communication

Timeline

Cosmetologist

Eclectic Hair Lounge
09.2016 - Current

Pharmacy Technician

CVS Pharmacy
05.2013 - 12.2015

Bakery Clerk

D'Orsi's Bakery And Deli
04.1998 - 09.2014

No Degree - Business

Suffolk University

Bachelor of Arts - Secondary Education

Bridgewater State University

High School Diploma -

Peabody Veterans Memorial High School

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Colby Thibodeau