Colby Thibodeau
North Easton,MA
Summary
Results-focused [Job Title] dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
25
25
years of professional experience
Work History
Cosmetologist
Eclectic Hair Lounge
313 North Main St Mansfield MA
09.2016 - Current
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Answered phone calls and emails to schedule client appointments.
Pharmacy Technician
CVS Pharmacy
Plainville, MA
05.2013 - 12.2015
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
Bakery Clerk
D'Orsi's Bakery And Deli
Peabody, MA
04.1998 - 09.2014
- Maintained tidy and organized work area to comply with cleanliness standards.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Answered customer questions about products and services, helped locate merchandise.
- Developed strong rapport with customers and created positive impression of business.
- Managed efficient cash register operations.
Education
No Degree - Business
Suffolk University
Boston, MABachelor of Arts - Secondary Education
Bridgewater State University
Bridgewater, MA05.2027
High School Diploma -
Peabody Veterans Memorial High School
Peabody, MA05.2001
Skills
- Client Satisfaction
- Memorization Techniques
- Hair Coloring Expertise
- Build Customer Relationships
- Administrative Duties
- Clear Communication
Timeline
Cosmetologist
Eclectic Hair Lounge
09.2016 - Current
Pharmacy Technician
CVS Pharmacy
05.2013 - 12.2015
Bakery Clerk
D'Orsi's Bakery And Deli
04.1998 - 09.2014
No Degree - Business
Suffolk University
Bachelor of Arts - Secondary Education
Bridgewater State University
High School Diploma -
Peabody Veterans Memorial High School