Colby Vaughan
McKinney,TX
Summary
Dynamic Warranty Manager with a proven track record at Megatel Homes, enhancing customer satisfaction through effective warranty claim management and conflict resolution. Skilled in operational efficiency and site safety management, I excel in optimizing processes while leading teams to achieve high-quality outcomes. Committed to delivering exceptional results in residential building projects.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Warranty Manager
Megatel Homes
09.2024 - 04.2025
- Improved customer satisfaction by efficiently managing warranty claims and promptly addressing concerns.
- Managed budgetary responsibilities for the warranty department, ensuring cost-effective allocation of resources.
- Walked new construction homes to quality check and lead new home orientations with buyers
Construction Assistant
Perry Homes
01.2023 - 09.2024
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Gathered and disposed of worksite debris to remove safety hazards.
- Utilized construction tools and machinery to effectively complete job site projects.
- Coordinated with homeowners and trades to schedule home warranties
Product Flow Specialist
Best Buy
08.2021 - 01.2024
- Followed all company policies and procedures to deliver quality work.
- Lead a team weekly to ensure the inventory that was received from truck deliveries was correctly placed in the store
- Organized and maintained the backroom to ensure the area was ready for deliveries to and from
- Optimized inventory management, minimizing waste and reducing costs.
Footwear Specialist
Dick's Sporting Goods, Inc
08.2019 - 11.2021
- Provided exceptional customer service, addressing concerns promptly and professionally, leading to repeat business.
- Assisted in inventory management, ensuring the availability of popular items and minimizing stock discrepancies.
- Participated in team-building exercises and training sessions, further enhancing collaboration with colleagues and increasing overall productivity.
- Organized storage areas for easy access to inventory during peak hours, improving overall efficiency during rush periods.
Skills
- Operational efficiency
- Team management
- Conflict resolution facilitation
- Residential building expertise
- Scheduling and planning
- Site safety management
- Warranty analysis
Certification
Osha 10
Timeline
Warranty Manager
Megatel Homes
09.2024 - 04.2025
Construction Assistant
Perry Homes
01.2023 - 09.2024
Product Flow Specialist
Best Buy
08.2021 - 01.2024
Footwear Specialist
Dick's Sporting Goods, Inc
08.2019 - 11.2021
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