COLE ABNER
Prime Car Wash
Zionsville,Indiana
1
Certification
8
years of professional experience
Accomplished professional with 8 years of experience in management, customer service, and retail operations. Led teams to optimize labor and inventory while enhancing customer satisfaction. Rapidly advanced into management roles, demonstrating effective problem-solving and operational skills. Hands-on leadership style fosters team collaboration and drives performance in fast-paced environments.
Work History
Shift Manager
4 Months- Managed daily shift operations, ensuring high customer satisfaction.
- Manage daily shift operations while maintaining a high standard of customer satisfaction.
- Assisted with scheduling, inventory management, and employee performance to support operational goals.
- Resolved customer and operational issues through effective problem-solving.
- Perform computer-based administrative and operational tasks.
Shift Leader
1 Year 3 Months- Led daily restaurant shifts, supervising employees to enhance operational efficiency.
- Coordinated labor, scheduling, inventory, and customer service to support seamless operations.
- Resolved customer concerns and operational issues, ensuring a consistently positive dining experience.
- Worked in a fast-paced environment while balancing multiple operational priorities.
- Promoted to a leadership position within 6 months based on performance and reliability.
Lube Technician
8 Months- Executed automotive maintenance and service tasks to ensure vehicle reliability in a fast-paced environment.
- Conducted multipoint vehicle inspections and clearly communicated findings to customers, enhancing service transparency.
- Used computer systems to document vehicle inspections and service information.
- Prioritized safety, accuracy, and quality during vehicle servicing to uphold service standards.
Assistant Service Center Manager
1 Year 2 Months- Coordinated employee management, daily operations, inventory control, scheduling, and labor allocation.
- Delivered customer service while supporting sales and overall service center performance.
- Trained and led employees in fast-paced automotive service environment to enhance team capabilities.
- Resolved customer, staffing, and operational challenges through effective problem-solving.
- Advanced from a regular employee to Assistant Service Center Manager within 8 months.
CAP 1 Team Member
1 Year 8 Months- Organized and maintained stock to ensure seamless store operations.
- Assisted customers by delivering helpful, professional service to enhance shopping experience.
- Worked effectively as part of a team while managing multiple responsibilities.
- Maintained organization and productivity in a fast-paced workplace.
- Maintained organization and productivity to meet demands of fast-paced workplace.
Cook
3 Years 2 Months- Prepared food following food-handling and safety procedures to ensure quality and compliance.
- Operated effectively in fast-paced restaurant environment, contributing to smooth service.
- Enhanced customer satisfaction through precise and timely food preparation.
- Maintained a clean and organized work area.
- Collaborated with team members to ensure efficient daily operations.
Education
High School Diploma
Skills
Daily Operations
Customer Satisfaction
Team Leadership
Labor Management
Employee Scheduling
Inventory Management
Sales
Problem Solving
Vehicle inspection systems
Technical Troubleshooting
Operational Software Management
Adaptability
Fast-paced environments
Customer Service
Safety compliance
Workplace safety
Accurate money handling
Delegating work
Team development
Schedule management
Staff motivation
Punctuality and reliability
Communication
Teamwork
Scheduling
Certification
ServSafe Certification, Valid Driver's License
Personal Information
Driving License: Valid Driver's License
Timeline
Shift Manager
Prime Car Wash
06.2026 - CurrentRead More
Shift Leader
McAlister's Deli
03.2025 - 06.2026Read More
Lube Technician
Asbury Automotive
07.2024 - 03.2025Read More
Assistant Service Center Manager
Valvoline
05.2023 - 07.2024Read More
CAP 1 Team Member
Walmart
08.2021 - 04.2023Read More
Cook
McDonald's
06.2018 - 08.2021Read More
Lebanon High School
High School Diploma
Read More