COLE DAHLSTROM
Bellflower ,CA
Summary
Dynamic results-driven manager with extensive customer service and employee training experience, proven ability to handle complaints efficiently, known for stellar driving record and reliability.
Overview
31
31
years of professional experience
Work History
Senior VCI Vehicle Condition Inspector
ACV Auctions Inc.
Orange County, USA
11.2021 - Current
- Conducted thorough vehicle inspections to assess condition and ensure accurate reporting for compliance.
- Completed training programs to enhance inspection skills and maintain up-to-date knowledge of industry standards.
- Inspected vehicles for quality and safety compliance at ACV Auctions Inc.
- Evaluated vehicle conditions using standardized inspection tools and methods.
- Documented findings and prepared detailed reports for management review.
Auto Appraiser
Aero Sweet
Anaheim, USA
08.2018 - 11.2021
- Evaluated vehicle value and condition for insurance and resale purposes, ensuring accurate assessments.
- Processed DMV paperwork accurately and efficiently, streamlining documentation for timely transactions.
- Coordinated transactions among customers, dealers, and insurance companies, enhancing communication and service delivery.
Manager
Mr. C's Towing
Los Alamitos, USA
01.1998 - 08.2018
- Oversaw daily operations, ensuring efficient and compliant towing services.
- Managed client relations and resolved issues, contributing to high customer satisfaction.
- Prepared and organized court documentation and legal records, ensuring compliance and accessibility.
Parking Attendant
So Cal Parking and Security
Bellflower, USA
01.1996 - 01.1998
- Ensured safe, orderly parking operations for customers and staff by actively monitoring activities.
- Managed parking operations and ensured smooth vehicle flow.
- Assisted customers with parking inquiries and directions.
- Monitored parking area for safety and compliance with regulations.
Education
Mayfair
Lakewood, CASkills
- Customer Service Excellence
- Operational Compliance
- Conflict Resolution
- Vehicle inspection
- Condition assessment
- DMV paperwork management
- Appraisal techniques
- Inspection reporting
- Customer relationship management
- Effective communication
- Attention to detail
- Problem solving
- Team collaboration
Timeline
Senior VCI Vehicle Condition Inspector
ACV Auctions Inc.
11.2021 - Current
Auto Appraiser
Aero Sweet
08.2018 - 11.2021
Manager
Mr. C's Towing
01.1998 - 08.2018
Parking Attendant
So Cal Parking and Security
01.1996 - 01.1998
Mayfair